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Leading Through the Experience Framework: An Emerging Leaders Program (Oct-Nov 2020)
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You will receive login instructions two business days before your session and on the day of your session. All sessions will be highly interactive with features such as “raise your hand”, polling, live chat and active discussion through the audio conference. Please come prepared to fully participate in each session.

 Export to Your Calendar 10/29/2020 to 11/19/2020
When: October 29 - November 19, 2020
9:00am - 11:00am ET
Where: United States

Online registration is available until: 10/29/2020
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Leading Through the Experience Framework: An Emerging Leaders Program

October 29 - November 19, 2020 Live Online
This program consists of four live, online facilitator-led sessions.

  • Session 1: October 29, 9:00 - 11:00 AM ET
  • Session 2: November 5, 9:00 - 11:00 AM ET
  • Session 3: November 12, 9:00 - 11:00 AM ET
  • Session 4: November 19, 9:00 - 11:00 AM ET


Registration Fee: $495 Members/ $595 Guests

The Emerging Leaders Program designed for individual’s newer to or aspiring to a PX Leader role and those who have an investment in and/or level of operational accountability for experience outcomes (i.e., PFAs, Unit Managers/Directors, etc.). This interactive course will introduce the eight lenses of the Experience Framework, reinforcing the integrated nature of healthcare experience and help participants harness the Framework's power in operationalizing experience improvement. This virtual program includes four virtual facilitated two-hour sessions, one session per week, over a four-week period and application work in between sessions. Participants will leave the course equipped with an organization-specific Experience Framework Plan supported by resources and tested solutions.

During the course, participants will:

  • Understand the value of and apply the eight lenses of the Experience Framework for experience improvement
  • Analyze resources, research and practices associated with each lens
  • Generate solutions with peers and mentors
  • Create an organization-specific Experience Framework Plan

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The Beryl Institute
1831 12th Avenue South, #212
Nashville, TN 37203

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