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Webinar - NotasAbiertas Para Todos - OpenNotes Patient Navigation Program
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Join this webinar to learn about Mount Sinai Health System's Spanish-Language Preferred OpenNotes Patient Navigation Program.

5/28/2020
When: May 28, 2020
2:00pm ET
Where: United States

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NotasAbiertas Para Todos - OpenNotes Patient Navigation Program

Catherine K. Craven PhD, MA, MLS, FAMIA, Senior Clinical Research Informaticist, Mount Sinai Health System
Zeida Quintero-Canetti, Clinical Research Coordinator, Icahn School of Medicine at Mount Sinai
Cristina Villagra MPH, Clinical Research Manager, Icahn School of Medicine at Mount Sinai
John B. Wetmore MPH, Clinical Research Coordinator, Icahn School of Medicine at The Mount Sinai Hospital

May 28, 2020 - 2:00-3:00 PM ET

Join this webinar to learn about Mount Sinai Health System's Spanish-Language Preferred OpenNotes Patient Navigation Program. Presenters will share patient anecdotes from the navigation sessions and key findings from three formal rounds of program evaluations as well as lessons learned to help others recreate the success. Patients loved this program and felt empowered to engage with their health information in their English-language patient portal accounts.

Learning Objectives

  • Summarize the six program components necessary for non-English preferred patients to engage with their patient portal information.
  • Identify management lessons for a Spanish-language patient portal navigation program on practice engagement, logistics/workflow, marketing/communication, and community outreach.
  • Describe competing organizational interest, physician EHR burden, and how to overcome obstacles to promote the program to stakeholders.

Learn More about Mount Sinai Health System:

The Mount Sinai Health System is an integrated health system committed to providing distinguished care, conducting transformative research, and advancing biomedical education. Structured around seven hospital campuses and a single medical school, the Health System has an extensive ambulatory network and a range of inpatient and outpatient services—from community-based facilities to tertiary and quaternary care.


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