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Webinar - Patient Focused Quality Improvement
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Attend this webinar to learn more about patient focused quality improvement and the benefits of using proven tools such as Experience-Based Co-Design (EBCD) and Patient and Family Centered Care (PFCC) to ensure we are delivering the highest quality healthcare.

 Export to Your Calendar 10/1/2019
When: October 1, 2019
12:00 pm ET
Where: United States


Online registration is available until: 10/1/2019
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Patient Focused Quality Improvement: A Critical Component of any Patient Experience Journey

Jocelyn Cornwell, Chief Executive, The Point of Care Foundation

October 1, 2019 - 12:00-1:00 PM ET

Improving care quality is an integral part of ensuring excellence in patient experience. Attend this webinar to learn more about patient focused quality improvement and the benefits of using proven tools such as Experience-Based Co-Design (EBCD) and Patient and Family Centered Care (PFCC) in understanding and responding to the needs of all people and how using these tools can guide the improvement efforts to ensure we are delivering the highest quality healthcare. 

Learning Objectives

  • Explain the differences between industrial improvement models and those that focus on patients and why the latter are needed.
  • Explore the methods, tools and techniques involved in improving patients’ care experiences. 
  • Summarize the context and conditions required for effective implementation of patient-focused QI.

*Headliner webinars are complimentary. Space is limited. If the webinar reaches capacity, registrants will have an opportunity to join a waiting list and a webinar replay will be provided.

Learn More about The Point of care Foundation:

The Point of care Foundation is a not for profit organization that aims to humanize health and care services and improve the experiences of both patients and staff.


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info@theberylinstitute.org

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