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Topic Call - Bridge the Gap between Caregivers & Patients/Families thru Trauma Center Partnership
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Although Patient/Family Advisory Councils are recognized as a valuable strategy for collaboration between caregivers and the patients/families they serve, establishing this type of council in the Emergency Department setting can be challenging. This topic call will share the challenges faced in establishing this collaboration, strategies used to address those obstacles, measured outcomes, and strategies for sustainability.

4/16/2019
When: April 16, 2019
2:00 pm ET
Where: United States

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How to Bridge the Gap between Caregivers and Patients/Families through Partnership in a Level 1 Trauma Center

Kelli Carter, Co-Chair ED Patient/Family Advisory Council, Carilion Roanoke Memorial Hospital
Matt Davis, Unit Director - Emergency Department, Carilion Roanoke Memorial Hospital
Brandon Jones, System Patient Experience Manager, Carilion Clinic

April 16, 2019, 2:00-3:00 PM ET

Although Patient/Family Advisory Councils are recognized as a valuable strategy for collaboration between caregivers and the patients/families they serve, establishing this type of council in the Emergency Department setting can be challenging. This topic call will share the challenges faced in establishing this collaboration, strategies used to address those obstacles, measured outcomes, and strategies for sustainability.  Insights from the PFAC Co-Chair will be interweaved throughout the presentation bringing information from the patient perspective.

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