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Webinar - Culture of Safety: Does Your Patient Have a Voice?
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Webinar participants will learn practical strategies and tactics used in the selection, co-design, and deployment of a face-to-face ‘Voice of the Patient’ safety assessment of their organization’s culture of safety.

3/5/2019
When: March 5, 2019
2:00 pm ET
Where: United States

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Culture of Safety: Does Your Patient Have a Voice?

Jason Fish, MD, MSHS, MS-MAS | Assoc. VP - Quality and Safety (Ambulatory), UT Southwestern Medical Center
Pam McKinley, RN | Manager - Safety Outcomes and Performance Improvement, UT Southwestern Medical Center
Adrian White, RN | Director - Safety Outcomes and Performance Improvement, UT Southwestern Medical Center

March 5, 2019 - 2:00-3:00 PM ET

Imagine unlocking your organization’s potential by knowing the true culture of safety through the eyes of the patient or caregiver. Consider how capturing that knowledge could inform a journey of patient engagement, performance improvement and cultural transformation. Solutions to safety concerns in the healthcare environment depend on building effective partnerships and harnessing the underutilized power of our patients and families. Webinar participants will learn practical strategies and tactics used in the selection, co-design, and deployment of a face-to-face ‘Voice of the Patient’ safety assessment of their organization’s culture of safety.

Learning Objectives

  • Compare the various culture of safety survey tools available for diverse organizations from a patient, staff and Executive leadership perspective.
  • Adopt and enhance a purposeful methodology of assessing the culture of safety from a patient and caregiver viewpoint.
  • Forge closer relationships with their patients by co-creating a patient focused culture of safety assessment tool.

Learn More about UT Southwestern Medical Center:

UT Southwestern, one of the premier academic medical centers in the nation, and integrates pioneering biomedical research with exceptional clinical care and education. The institution’s faculty includes many distinguished members, including six who have been awarded Nobel Prizes since 1985. The faculty of almost 2,800 is responsible for groundbreaking medical advances and is committed to translating science-driven research to new clinical treatments. UT Southwestern physicians provide medical care in over 70 specialties to more than 105,000 hospitalized patients, and oversee approximately 2.4 million outpatient visits a year.


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