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Topic Call - How can you identify communication gaps using "Pegology: A Simulation in Unexperience?"
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Join this Topic Call to discover how your team can identify where communication gaps exist or the value of communication framework.

2/12/2019
When: February 12, 2019
2:00 pm ET
Where: United States

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How can you identify communication gaps using "Pegology: A Simulation in Unexperience?"

Erin K Brandt, MPH, CPXP | Patient Experience and Care Advocacy Manager, Yuma Regional Medical Center
Kristina Diaz, MD | Director of GME, Program Director Family & Community Medicine Residency Program, DIO, Yuma Regional Medical Center

February 12, 2019, 2:00-3:00 PM ET

Do your staff or physicians have difficulty identifying where communication gaps exist or the value of communication framework?  Our patient experience team partnered with Graduate Medical Education to provide a 20-minute simulation on a topic they knew nothing about – the field of Pegology.  We watched as our GME residents struggled to understand unfamiliar concepts first without communication framework, then watched as recognition set in with the use of AIDET.  The result is an interactive, humorous simulation lab for learners – conducted in small groups in under 20 minutes.  

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