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Encore Webinar - Physician Engagement Strategies
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It is critical for patient experience professionals to better understand the mindset of the people they are most trying to engage. Social media crowd sourcing was used to do something different -- ask physicians how they feel about patient experience initiatives, and what it would take to engage them more.

8/8/2018
When: August 8, 2018
2:00pm ET
Where: United States

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Physician Engagement Strategies

Justin Bright, M.D. | Senior Staff Physician, Henry Ford Hospital

August 8, 2018 - 2:00-3:00 PM ET

It is critical for patient experience professionals to better understand the mindset of the people they are most trying to engage. Social media crowd sourcing was used to do something different -- ask physicians how they feel about patient experience initiatives, and what it would take to engage them more. Hundreds of responses from emergency medicine physicians about patient experience concepts and initiatives were captured. Webinar participants will walk away with a new perspective and concrete examples of what patient experience professionals can immediately implement in order to better accomplish their organizational objectives.

Learning Objectives

  • Discover the mindset of a physician and their feeling about patient experience efforts.
  • Summarize what patient experience professionals are doing right and how to improve upon efforts to engage physicians.
  • List three strategies patient experience professionals can implement immediately based on information directly from the physicians they are trying hardest to engage.

*This webinar is an encore presentation from the Patient Experience Conference 2018.

Learn More about Henry Ford Health System:

Henry Ford Hospital is a 1000 bed international referral center, and the flagship of the Henry Ford Health System. Dr. Bright's emergency department is a level 1 trauma center that had 103,000 annual volume in 2017. Henry Ford Hospital strives to be a trusted partner in a patient's health, leading the nation in superior care and value, one person at a time.


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