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Webinar - Transforming the Riley Experience
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The presenters will describe the efforts of a pediatric hospital to involve families in quality improvement activities and sustain family engagement in LEAN transformation initiatives. Through stories, attendees will learn how LEAN teams across five different Value Streams throughout the hospital routinely include families in pre-work, Rapid Improvement Events (RIEs), review of processes and sustainment.

5/29/2018
When: May 29, 2018
2:00 pm ET
Where: United States

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Transforming the Riley Experience

Darla Cohen, CPXP, Coordinator Patient and Family Experience, Riley Hospital for Children
Kara Casavan, Family Advisor, Riley Hospital for Children
Joe Primavera, Deployment Leader, Riley Hospital for Children

May 29, 2018, 2:00-3:00 PM ET

The presenters will describe the efforts of a pediatric hospital to involve families in quality improvement activities and sustain family engagement in LEAN transformation initiatives. Through stories, attendees will learn how LEAN teams across five different Value Streams throughout the hospital routinely include families in pre-work, Rapid Improvement Events (RIEs), review of processes and sustainment.

Learning Objectives

  • Summarize how to prepare families to ensure they are successful as members of the QI team.
  • Identify a variety of participation options for families to improve participation in QI initiatives.
  • Apply methods to encourage family participation in your organization.

Learn More about Riley Children's Health:

Every child deserves world-class pediatric healthcare. Riley Children's Health makes it possible for families throughout Indiana to get that level of care. Whether your child needs primary care for routine health and wellness, or specialty care for acute or complex conditions, you can depend on Riley Children's Health for best-in-class care close to home. We are Indiana’s largest and most skilled pediatric system, with over 50 locations across the state. As one of the nation’s leading healthcare networks specifically for children, our multidisciplinary team of pediatric primary care and specialists can deliver and coordinate healthcare for every child because we have expertise in all areas of pediatric health.


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