Improving the Patient Experience

Experience Ecosystem

View the eight strategic lenses through which organizations can address experience improvement and excellence.

Access Resources

Identify resources to address your specific patient experience needs.

Explore Membership

Join the global community of practice for resources and connections to guide your patient experience journey.

Engage the Community

Learn, share and collaborate with peers in discussion groups related to elevating the human experience.

The Beryl Institute is the global community of practice dedicated to improving the patient experience through collaboration and shared knowledge.

Improving Patient and Family Experience in the NICU

With insights transferrable to many settings and service lines, this white paper examines patient experience in the NICU through The Beryl Institute‚Äôs Experience Framework which includes eight strategic lenses through which organizations can address experience improvement and excellence. 

Experience Assessment

Where are you excelling and where do you have opportunities for improvement? Find out now through the Experience Assessment, a quick tool in which you can individually or organizationally identify how you are performing in each of the eight strategic lenses.
Upcoming Events more

Topic Call - How Can You Use Mobile Apps to Improve Patient Engagement?

Webinar - The Development of the Patient Experience Survey Administration Function

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The Beryl Institute
1831 12th Avenue South, #212
Nashville, TN 37203

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