Elevating the Human Experience in Healthcare

Defining Patient Experience

Adopt or adapt our formal definition of patient experience.

Path to Experience Excellence

Access tools to build organizational experience strategy and develop skills of team members.

Benefits of Membership

Join the global community of practice for resources and connections to guide your patient experience journey.

COVID-19 Resources

Resources, connections and updates to support our community in addressing COVID-19.

We are the global community of practice committed to elevating the human experience in healthcare.

Honoring Human Service

In a spirit of appreciation and recognition of the heroic efforts taking place to address the COVID-19 pandemic, the purpose of this site is to share and celebrate human spirit and highlight the extraordinary experiences collected from healthcare providers, caregivers, essential workers and the patients themselves.

Human Experience 2030: A Vision for the Future of Healthcare

A new report examines fundamental actions for the future of the human experience in healthcare. Human Experience 2030 (HX2030) reflects the insights of a global community of patients, family members, care partners and healthcare professionals in all roles who represent the shared voices of possibility. 


Upcoming Events more

4/27/2020 » 9/9/2020
PX2020 Virtual Conference

Webinar - Parents' Fears When Their Child is the Patient

Webinar - Heart to Heart: Co-Designing a Parent Support Program

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The Beryl Institute
1831 12th Avenue South, #212
Nashville, TN 37203

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