Elevating the Human Experience in Healthcare

Defining Patient Experience

Adopt or adapt our formal definition of patient experience.

Experience Ecosystem

View the eight strategic lenses through which organizations can address experience improvement and excellence.

Explore Membership

Join the global community of practice for resources and connections to guide your patient experience journey.

COVID-19 Resources

Resources, connections and updates to support our community in addressing COVID-19.

We are the global community of practice committed to elevating the human experience in healthcare.

Consumer Perspectives on Patient Experience in the U.S.

The Beryl Institute - Ipsos PX Pulse is a first of its kind effort to elevate understanding of and track the current perspectives on patient experience in healthcare across the United States.

The Experience of Safety in Healthcare: A Call to Expand Perceptions & Solutions

A new white paper by The Beryl Institute reflects on the integrated nature of safety and service and how they interact to create the overall experience of patients, families and clinicians.
Upcoming Events more

Webinar - Strategic Psychological Behaviors to Enhance Patient Experience

Webinar - Elevating the Human Experience in the Face of COVID-19

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The Beryl Institute
1831 12th Avenue South, #212
Nashville, TN 37203

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