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Announcing PX Connect: A New Member-Powered Virtual Patient Experience Community is Coming

Posted By Denise R. Weathers, Wednesday, September 20, 2017

The idea of community aligns strongly with the definition of patient experience that asserts patient experience across the entire continuum of care. This means to provide a true experience, you must think well beyond the physical nature of your facilities or practices to recognize the experience resides in the network of people that surround and are connected to your organization, both near and far. This is at its heart, the essence of experience. The experience you provide is a community story and one you must be willing to acknowledge, address and oftentimes, share.

The essence of patient experience thrives in much bigger ideas of community, which is why we have worked effortlessly in creating a true community of practice in The Beryl Institute itself. We recognize, through observation of the listserv discussions and feedback from member surveys, our members are seeking the option to engage with peers in a more personalized manner according to specific special interests, as well as an enhanced organized, streamlined way to discover, share and connect. As the Institute continues to grow and evolve, so does the communication and engagement needs of its patient experience member community. 

We listened and PX Connect, the Institute’s newest enhanced virtual patient experience community benefit, is coming soon, replacing the current PX Listservs.  Exclusively for members, this powerful virtual community will enhance the ways you engage, share and learn with the Institute’s patient experience community around the world. It has been designed with a simple focus: to share special-interest knowledge and resources through connection with your peers and other healthcare organizations focused on patient experience efforts to foster the creation of strong national and global networks.

The PX Connect community, will allow members to:

  • Easily search for content, viewing calendars of events and deadlines.
  • Share challenges and best practices in real-time.
  • Get direct access to current information and timely news. Search and contribute to the powerful Library of patient experience resource models and samples designed to generate ideas and save your peers and you time from reinventing the wheel.
  • Stay connected with participating Patient Experience Conference attendees and Learning and Professional Development course classmates.
  • Engage with committee members real-time.
  • View community content on any screen size or mobile device.
  • Receive special recognition for contributions to the PX Connect Community.
  • Create an instant infrastructure for patient experience communication across systems enabling their staff, key stakeholders, patients and family members to virtually engage, network and share knowledge through a private online community platform (Exclusive to Organizational Members).
  • And more!

The PX Connect community will support your patient experience resource solution needs—and to celebrate and share in your patient experience victories. The community will also provide you with a virtual high-five and a shared laugh.

Thank you for your continued support of the Institute. Membership with the Institute shows that your organization is committed to creating market distinction by supporting a culture where staff at all levels have access to patient experience resources, show their understanding that patient experience is an integration of quality, safety and service and display a commitment to provide the best in outcomes for those in our care.

If you have any questions about your membership, or wish to have your organization join our patient experience community, please feel free to contact me at denise.weathers@theberylinstitute.org.

 

Denise R. Weathers
Vice President, Membership
The Beryl Institute

Tags:  community  connection  member benefit  member value  membership  networking  px connect 

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Permalink | Comments (5)
 

Comments on this post...

Emmerlisia Taylor says...
Posted Thursday, September 21, 2017
Excited!!!
Permalink to this Comment }

Cheryl Hamill says...
Posted Monday, October 2, 2017
So the listserve feature will be disabled? I have really enjoyed this community.
Permalink to this Comment }

Michelle Garrison, CPXP says...
Posted Monday, October 2, 2017
Cheryl,
The listserv will be disabled on October 5th when the new community launches. PX Connect will provide an opportunity for our members to communicate, collaborate and share. The community will expand on the engagement that you had with the listservs, and you will have the opportunity to share ideas, discuss challenges, post questions, share and download resources, search for other members and much more. If you have any questions, please don't hesitate to reach out to me at michelle.garrison@theberylinstitute.org.
Permalink to this Comment }

Jennifer Shoemaker says...
Posted Thursday, October 5, 2017
I am still unsure how I enroll or will members automatically become members in PX Connect?
Permalink to this Comment }

Michelle Garrison, CPXP says...
Posted Thursday, October 5, 2017
Jennifer,
As a member, you will automatically be subscribed to the new community. You can use the username and password that you use to access your membership from The Beryl Institute to log in.

If you have any questions or if there is anything I can help with, please let me know.

Thanks!
Michelle
michelle.garrison@theberylinstitute.org
Permalink to this Comment }

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