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Rules of engagement: The role of mistreatment from patients in the nurse, physician and advanced practice provider experience

...factors in clinician distress. A survey of clinicians was conducted at a large academic medical center, resulting in a final analytic sample of 1,682 physicians, nurses, advanced practice providers and...

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Motivations, experiences, and aspirations in patient engagement of people living with metastatic cancer

The objective of this patient-led study was to explore the motivations, experiences, and aspirations of people living with metastatic cancer who volunteer in patient engagement. This qualitative study filled a...

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Patient needs in advanced Renal Cell Carcinoma: What are patients’ priorities and how well are we meeting them?

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Advanced Approaches to Patient and Family Council Advisor Engagement: Partnering with Healthcare Providers

Allison Chrestensen, Project Coordinator at Duke University Health System Tiffany Christensen, Performance Improvement Specialist, NC Quality Center Tanya Lord PhD, MPH, Director of Patient and Family Engagement, Foundation for Healthy...

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Improving Comfort, Wellness and Quality of Life

...for Pallative Care: Structure and Processes of Care Physical Aspects of Care Psychological and Psychiatric Aspects of Care Social Aspects of Care Spiritual, Religious and Existenial Aspects of Care Cultural...

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A Tribute to Excellence through Human Warmth

...everything, but rather it aspires to serve as a guide for others. This striving to be an example is grounded in the values on which Sírio-Libanês is built to serve...

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Weaving an Effective Patient Experience Strategy

...Stepping beyond the idea of template-based interactions, other aspects of Rush’s patient experience efforts were revealed through the program as well. First, the use of key metrics was reinforced by...

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A Relentless Pursuit of Patient Experience Excellence

...achieve the results to which it aspires. The second framing idea is that of High Reliability Organizations and grounded in five specific concepts that help create a state of mindfulness,...

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Experience Excellence Across the Continuum of Care

...surface of what TNJH is aspiring to achieve in a segment of healthcare where experience has not always been top of mind. It is clear TNJH is working to show...

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A Foundation of Values for Patient Experience Excellence

...Model had Einstein not only consider all aspects of patient and family centeredness at their facility, it led to Einstein’s establishment as an operating extension of the Planetree effort, working...

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