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On Demand Webinar: The Human Experience in Healthcare: How We Can Thrive at the Edge of Uncertainty
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The Human Experience in Healthcare: How We Can Thrive at the Edge of Uncertainty
Jason A. Wolf, Ph.D., CPXP, President, The Beryl Institute

2018 brings continued uncertainty for healthcare and shifting pressures on our healthcare systems globally. This potential friction of calm and chaos is the boundary on which we will find ourselves in healthcare for some time to come. But it is on this very active boundary where we can and will thrive. In times of uncertainty we often seek connection and a return to what matters and it is this idea of the need to connect, of a “both/and” versus an “either/or”, where we find ourselves moving. We are moving to a focus on the human experience at the heart of healthcare.

In this reflective conversation, engage in what is driving healthcare into this year and beyond and what we as healthcare professionals, patients and caregivers - as human beings - can do to change the nature of healthcare for the better. We can use the uncertainty of the moment or the lack of clarity of what lies ahead as a distraction or we can focus on what matters at our core. Learn four considerations in our efforts to focus forward and explore how a commitment to human experience will have us thrive at the edge of uncertainty.

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Most webinars offered by The Beryl Institute are eligible for one Patient Experience Continuing Education Credit (PXE). Participants interested in receiving PXEs must complete the program survey.*

Click here to access the survey.

*Participants can claim PXEs and print out PXE certificates through Patient Experience Institute.This approved program offers PXE for two (2) years from the live broadcast date. PXE for this webinar is available through January 25, 2020.

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