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Member Spotlight - PX Week 2017
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We invite our members to share more about themselves with the community. Download the Member Spotlight template and send it along with a photo to Michelle Garrison, Director, Member Experience.


Tina Jones


Patient Experience Coordinator
Saint Luke’s Hospital
Kansas City, Missouri
In her role, Tina continuously and proactively improves the patient experience. She works with frontline staff, physicians and her organization's Patient and Family Advisory Council to understand how they can exceed a patient’s expectations and create an experience that makes them feel truly cared for. Tina is also responsible for managing the complaints and grievances for the organization. She is excited to share that she is so fortunate to have a passion for what she does for a living!


David Carl


Executive Director of Spiritual Care and Education/AVP Patient Experience
Carolinas HealthCare System (CHS)
Charlotte, North Carolina
In his role, David is responsible for the collaboration of Spiritual Care and Education across CHS which includes 40 hospitals as part of its 900 care locations. He is focused on the integration and alignment of Spiritual Care into CHS Patient Experience efforts. He is the Co-Chair CHS Patient Experience Healing Environments Sub-Committee and a member of the CHS Physician/ACP Wellness Committee.


David Carl


Executive Director of Spiritual Care and Education/AVP Patient Experience
Carolinas HealthCare System (CHS)
Charlotte, North Carolina
In his role, David is responsible for the collaboration of Spiritual Care and Education across CHS which includes 40 hospitals as part of its 900 care locations. He is focused on the integration and alignment of Spiritual Care into CHS Patient Experience efforts. He is the Co-Chair CHS Patient Experience Healing Environments Sub-Committee and a member of the CHS Physician/ACP Wellness Committee.


David Carl


Executive Director of Spiritual Care and Education/AVP Patient Experience
Carolinas HealthCare System (CHS)
Charlotte, North Carolina
In his role, David is responsible for the collaboration of Spiritual Care and Education across CHS which includes 40 hospitals as part of its 900 care locations. He is focused on the integration and alignment of Spiritual Care into CHS Patient Experience efforts. He is the Co-Chair CHS Patient Experience Healing Environments Sub-Committee and a member of the CHS Physician/ACP Wellness Committee.

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