|Speaker Profile - Nina Setia|
Nina is a healthcare leader, strategist and measurement expert, with eighteen years’ experience between NYU Langone and Hackensack University Medical Center in NJ, where her focus was on total customer satisfaction—including patients, employees and physicians. During her career, Nina has presented successful initiatives at four Press Ganey National Conferences, two "What’s Right in Healthcare” Studer Group National Conferences and two Cleveland Clinic Annual Summits. She also published an article in the Journal of Nursing Administration on discharge calls and leader rounding on patients, and has contributed to several books including Planetree’s Putting Patients First. Nina received her bachelor’s degree in broadcast journalism from Syracuse University and her master’s in advertising strategy and communications from Virginia Commonwealth University. She is a member of the American Hospital Association’s Society for Healthcare Strategy & Market Development and the American College of Healthcare Executives. She also has a private pilot’s license and is a licensed Zumba instructor.
Speaking Fee/Honorarium: Varies depending on event
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