|Speaker Profile - Jake Poore|
Brief Bio and Relevant Credentials:
For the past 14 years, Jake and his team of experts have been sharing the organizational blueprints needed to build world class patient experiences by helping them design and execute patient-driven cultural blueprints, define the companies’ patient experience strategy and map out and operationalize the ideal patient and employee experience. Team ILS has successfully helped many healthcare organizations make cultural transformations including: Kaiser Permanente, Cigna Medical Group, Augusta Health, Dignity Health and their 75 medical practices, Baystate Health, Penn Medicine, Ochsner Health System, National Rehabilitation Hospital, and BJC Healthcare’s ProgressWest Hospital. Jake is faculty for ACHE and for the past 6 years has been teaching a 2-day course — sharing the blueprints for designing exceptional patient experiences. In his free-time, he enjoys sailing, golf, and photography. He lives in Orlando with his wife and their three beautiful children.
Speaking Fee/Honorarium: $10,000 plus travel.
Videos of Jake:
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