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Speaker Profile - John McKeever
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John McKeever

Experienced leader in driving transformational change in patient experience

2010 recipient of Houston Business Journal’s 40 under 40 Award for business leaders

Executive Vice President, Gelb Consulting, an Endeavor Management Company

Led firm to receive AMA Crystal Awards for the past six consecutive years 

Brief Bio and Relevant Credentials:

John is an accomplished consultant having supported numerous nationally-recognized healthcare organizations to deliver exceptional patient experiences. He is an author, speaker and consultant serving organizations who are interested in learning more about the needs of their patients, physicians and employees to drive transformational change. John is also an adjunct professor of marketing at the University of Houston, C. T. Bauer College of Business, having served there since 2002. He is a frequent featured speaker on marketing strategy, experience mapping and brand equity research and has published numerous articles on these topics in marketing management and healthcare publications.

Offered Presentations/Topics:

  • The Power of Patient Stories in Cultivating a Culture that Cares
  • Brand Management Impact on Patient Experience
  • Using Real-time Feedback Tools for Service Recovery
  • Experience Mapping Management for Revenue Growth

Speaking Fee/Honorarium: Negotiable

Travel Restrictions: None

Contact this speaker regarding available dates, fees, etc. by completing the form below. The speaker or their representative will respond to you directly.


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The Beryl Institute
1560 E. Southlake Blvd, Ste 231
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