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Speaker Profile - William J. Maples
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Willliam J. Maples

Helping to create a culture of trust in excellent patient and staff experience

Executive Director, The Institute for Healthcare Excellence

Thought leader focused on improving the design of patient, family, and caregiver experiences

Brings more than 30 years of experience to his work



Brief Bio:

William Maples, M.D. serves as Executive Director of The Institute for Healthcare Excellence and Chief Medical Officer of Professional Research Consultants and brings more than 30 years of experience to his work. The Institute is a collaboration of industry experts and thought leaders focused on improving the design of patient, family, and caregiver experiences to create a culture of excellence. Its centerpiece initiative, led by Dr. Maples, improves quality and safety in healthcare through clear and effective communication, helping create a culture of trust, compassion and competence resulting in excellent patient and staff experiences.

Relevant Credentials:

Dr Maples has served as an Associate Professor of Oncology at Mayo Clinic College of Medicine and Senior Vice President & Chief Quality Officer at Mission Health (Asheville, NC) and currently serves as Executive Director of The Institute for Healthcare Excellence and Chief Medical Officer of Professional Research Consultants.

Offered Presentations/Topics:

  • Communication Counts: Improving Quality, Outcomes, and Patient Experience

  • Relationship Centered Care: Empowering Our Caregivers to Deliver Our Promise to Patients and Families

  • The Secret to Delivering Our Promise to Our Patients

  • Communication Counts: The Secret To The Delivering Value and Restoring Humanity To Medicine

  • Creating a Culture of Excellence to Deliver Value and Restore Joy and Resiliency to the Practice of Medicine

Speaking Fee/Honorarium: Varies based on event

Travel Restrictions: None

Video of Dr. Maples:

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