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Speaker Profile - Karen D. DeCuir-DiNicola
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Mary Koloroutis
Karen D. DeCuir-DiNicola

Transforming Patient and Family Centered Care - One Waiting Room at a Time

Founder / CEO WaitWell – a company dedicated to forever change your experience of waiting

Two time cancer survivor

Diversity Expert

Adept Change Management Professional



Brief Bio and Relevant Credentials:

Karen D. DeCuir-DiNicola graduated with honors from U of M with a degree in English and Psychology and a Master’s Degree from University of Detroit Mercy in Clinical Psychology. As a two time cancer survivor, Karen is familiar with the challenges involved in waiting. This experience provided early training as a waiting experience expert. After a 25-year corporate career as an executive at a Fortune 100 company, she founded WaitWell, a company committed to forever transform the experience of waiting.

The passion she exudes for improving the waiting experience provides a great backdrop for her entertaining, engaging, motivational keynotes and educational breakout sessions. Karen brings her experience to bear in the area of waiting, inside and outside of the healthcare environment; recommending it as an untapped patient experience, patient and family centered care improvement tool and an important ingredient for patient healing and long term physician/patient relationships.

Her friendly style, sense of humor and penchant for bringing forth innovative ideas will surely please any audience interested in improving their health or the health of their patients through the waiting experience. Karen has a wealth of experience crafting messages that are relevant, entertaining, motivating and aligned with your organizations key values and initiatives. She also has over 30 years of public and professional speaking experience, and has never delivered the same presentation twice, regularly receiving 9’s on a ten point scale for content, impact and delivery.

Offered Presentations/Topics:

  • Waiting to Heal, An Untapped Patient Experience Opportunity
  • Opportunities in ER and Surgical Waiting Rooms to WOW your patients
  • Simple and Low Cost Prescriptions for your Waiting Experience
  • Everything you ever wanted to know about waiting, but were afraid to ask

Speaking Fee/Honorarium: Negotiable

Travel Restrictions: None


Contact this speaker regarding available dates, fees, etc. by completing the form below. The speaker or their representative will respond to you directly.

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