Proven expert in training and organizational development.
Over 20 years experience speaking, consulting, and leading projects
Partner, Language of Caring
Organizational development expert
Experienced with broad range of public and private organizations
Jill brings over 20 years experience as a mission-driven consultant and trainer for a broad range of private and public sector organizations. An expert in organizational change and the patient experience, she is an inspiring, effective speaker, coach and team-builder--helping internal people plan and implement with focus, efficiency and enthusiasm. Full of integrity, Jill models the skills she imparts.
Patient Experience Scores: Breaking Through the Wall
Beyond the Basics—Win Win Strategies That Produce Breakthroughs in the Patient AND Employee Experience
Patient Centered Communication in Everyday Interactions
Leading Breakthroughs in the Patient Experience
Accountability to Ownership
Speaking Fee/Honorarium: Varies based on event
Travel Restrictions: None
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