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Speaker Profile - Tiffany Christensen
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Tiffany Christensen

Providing fresh perspective from the patient point of view.

Double Lung Transplant Recipient

Vice President, Experience Innovation, The Beryl Institute

Author, Sick Girl Speaks

TeamSTEPPS Master Trainer

Brief Bio and Relevant Credentials:

Tiffany Christensen approaches her work from the perspective of a life-long patient CF patient having received 2 double lung transplants and a professional patient advocate. Tiffany is a TeamSTEPPS Master Trainer, a Respecting Choices Advance Care Planning Instructor, an APPEAL certificate recipient, and the creator of her own Train the Trainer workshop series entitled "Finding Your Voice in the Healthcare Maze.”

Christensen is a nationally recognized public speaker and the author of three books exploring advocacy, end of life planning and partnership strategies in healthcare. She is a board member of The Beryl Institute for improving the patient experience and is faculty for the Patient Safety Officer Training at the Institute for Healthcare Improvement. Christensen served 3 years as the Oncology Patient Advocate at Duke Hospital. During this time, she also worked as the Program Coordinator for Duke Medicine’s Patient Advisory Council Expansion Program in which she was responsible for design and implementation of a standardized PFAC model and training. Christensen succeeded in implementing this model in many clinical specialty areas, the Emergency Department, Hospice and two community hospitals.

In her current role as Vice President, Experience Innovation of The Beryl Institute, Tiffany serves as a focused innovator through speaking engagements, identifying opportunities for innovation and evolving the scope of the Institute's offerings. In her past roles, she was the Performance Improvement Specialist at the NC Quality Center working on operationalizing PFE across North Carolina.

Speaking Fee/Honorarium: Varies based on event type

Travel Restrictions: TBD

Video of Tiffany:


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