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Speaker Profile - Tiffany Christensen
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Tiffany Christensen

Providing fresh perspective from the patient point of view.

Double Lung Transplant Recipient

Author, Sick Girl Speaks

Co-Chair of Duke Healthcare’s Patient Advocacy Council

TeamSTEPPS Master Trainer



Brief Bio and Relevant Credentials:

Tiffany Christensen approaches her work from the perspective of a life-long patient CF patient having received 2 double lung transplants and a professional patient advocate. Tiffany is a TeamSTEPPS Master Trainer, a Respecting Choices Advance Care Planning Instructor, an APPEAL certificate recipient, and the creator of her own Train the Trainer workshop series entitled "Finding Your Voice in the Healthcare Maze.”

Christensen is a nationally recognized public speaker and the author of three books exploring advocacy, end of life planning and partnership strategies in healthcare. She is a board member of The Beryl Institute for improving the patient experience and is faculty for the Patient Safety Officer Training at the Institute for Healthcare Improvement. Christensen served 3 years as the Oncology Patient Advocate at Duke Hospital. During this time, she also worked as the Program Coordinator for Duke Medicine’s Patient Advisory Council Expansion Program in which she was responsible for design and implementation of a standardized PFAC model and training. Christensen succeeded in implementing this model in many clinical specialty areas, the Emergency Department, Hospice and two community hospitals.

Currently, Tiffany is the Performance Improvement Specialist at the NC Quality Center working on operationalizing PFE across North Carolina. Christensen is running a North Carolina PFAC and Speakers' Bureau while also creating customized plans for North Carolina Hospitals working at taking their PFE efforts--bedside and PFAC Table--to the next level. In addition, Christensen offers the 8 hour training, "Operationalizing Your PFAC: 7 Steps to Sustainability" on a contract basis alongside her Duke Health System Colleague, Allison Chrestensen. Follow her latest adventures on her new blog here.


Offered Presentations/Topics:

Past examples include:

  • Growing Up Dying: Shifting the Pediatric Patient Paradigm
  • Partnering with Patients: A Bed’s Eye View of Patient Safety
  • Life in the Deathbed

Speaking Fee/Honorarium: Varies based on event type

Travel Restrictions: TBD

Video of Tiffany:


 

Contact this speaker regarding available dates, fees, etc. by completing the form below. The speaker or their representative will respond to you directly.

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