Join | Print Page | Contact Us | Your Cart | Sign In | Register
Long-Term Care Regional Roundtable - Mamaroneck
Share |

Our first Long-Term Care-focused regional roundtable will connect individuals and organizations striving to help the people they serve to better live, grow and thrive. By taking a cross continuum perspective grounded in the voices of real experiences in long-term care, participants will gain both insight and inspiration for actions that can have a positive and lasting effect on those receiving care across all settings. Long-term care leaders and care partners, staff, physicians, patients and families are invited to convene, engage and expand the dialogue on improving experience.


Hosted by:

November 10, 2016
9:00 AM - 5:00 PM

Host Site:

The New Jewish Home 
Sarah Neuman Campus
845 Palmer Avenue
Mamaroneck, New York 10543



$275 Members / $325 Guests
Includes breakfast and lunch.



Make Connections with other long term care leaders and care partners.
Be Inspired to continue the journey to improve experience.
Take Away New Ideas to enhance your experience efforts.

Through inspiring keynote sessions and hands-on learning opportunities, participants will leave with an expanded network, renewed energy and actionable ideas to support experience efforts at their own organizations to improve the experience of people in their care, their families and caregivers. By integrating interactive work groups, the agenda encourages community dialogue around experience topics.

9:00 AM - 5:00 PM
(Continental breakfast available beginning at 8:00 AM)

Welcome and Introductions
Morning Keynote: Experience Matters: A View Across the Continuum of Care
Working Group Sessions
Networking Lunch
Working Group Reports and Discussion
Afternoon Keynote: The Experience Journey through a Daughter’s Eyes
Summary and Call to Action
Tour of New Jewish Home Small Houses 


Morning Keynote

Jason A. Wolf 
Experience Matters: A View Across the Continuum of Care

At the foundation of the definition of patient experience is the recognition that this central and powerful idea stretches across the range of care environments and settings. In some ways, the language we use has restricted our ability to address that experience in healthcare happens at all touch points on the continuum and in the critical spaces in between. Join us for a conversation that will frame the concepts influencing and driving the experience movement and identify what matters in ensuring a focus on experience. In connecting a cross continuum perspective with critical insights gained from leaders in long term care, come prepared to challenge your thoughts, reset your focus and engage in a fundamental dialogue on how each of us has a role in ensuring experience matters for all engaged in our healthcare efforts today.

Jason is a passionate champion and recognized expert on patient experience improvement, organization culture and change, and sustaining high performance in healthcare. As President of The Beryl Institute, Jason has led the growth of the organization into the leading global community of practice and thought leader on improving the patient experience, engaging over 40,000 members and guests in more than 50 countries and establishing the framework for the emerging profession of patient experience.

Afternoon Keynote

Chari Tager
The Experience Journey through a Daughter’s Eyes

Environmental design and person-directed care philosophies continue to make a positive impact on experience journeys. Transitioning her mother through several nursing homes, Chari will share her challenges and successes with finding the right place for her mother to receive the best care. Through these personal experiences caring for her mother, she will describe the effects of small house living vs. traditional nursing homes and how the concept has impacted her mother's wellbeing and her family.

Chari Tager is a dedicated daughter who enjoys spending her free time with her mother Ruth, a current resident at Sarah Neuman Small House in Westchester. 


Tour Information

We invite you to conclude your roundtable experience by taking a tour of one of New Jewish Home's Small Houses.
> Learn More

The New Jewish Home 
Sarah Neuman Campus
845 Palmer Avenue
Mamaroneck, New York 10543

If arriving by air to The New Jewish Home, please allow approximately 25 minutes for travel from White Plains Airport, 25 minutes for travel from La Gaurdia, 35 minutes for travel from JFK and 55 minutes for travel from Newark Liberty International.

Regional Roundtables offered by The Beryl Institute are eligible for Patient Experience Continuing Education Credit (PXEs) pending approval.

Cancellation Policy >

Stay Connected

Sign up for our informative series of monthly e-newsletters from The Beryl Institute.

The Beryl Institute
3600 Harwood Road, Suite A
Bedford, TX 76021