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Certificate Program Recipients
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Through the Body of Knowledge Certificate Programs in Patient Experience Leadership and Patient Advocacy, The Beryl Institute recognizes over 120 recipients as individuals who have successfully completed the required set of Patient Experience Body of Knowledge courses, reflecting the knowledge and skills associated with healthcare patient advocacy and/or being an effective patient experience professional.

Certificate program recipients represent a community of experts in patient experience performance committed to delivering superior quality, safety and service to the patients and families they serve.

Certificate in Patient Experience Leadership

  • Rawan Ibrahim Abdurhman, King Abdullah Medical City
  • Helena Ackerson, Maine Medical Center
  • Stacy Aguilar, Presbyterian Healthcare Services
  • Hadil Zain Al-Abdin, King Abdullah Medical City
  • Nashat Waleed Hashem Albadawi, King Abdullah Medical City
  • Samaher Abdulaziz Al-Barakati, King Abdullah Medical City
  • Staci Albenesius, Barnes-Jewish Hospital
  • Ali Ahmad A AL-Haij, King Abdullah Medical City
  • Yasser A. Al-Harbi, King Abdullah Medical City
  • Khalid Abdulrahman H Almalibare, King Abdullah Medical City
  • Romeo Miguel P. Alonzo, King Abdullah Medical City
  • Mohammed Mwaffaq A. Al-Oraini, King Abdullah Medical City
  • Walafei Matuq Homoud Al-Osaimi, King Abdullah Medical City
  • Adnan Mohammad Yousif M Alshudari, King Abdullah Medical City
  • Jan Althouse, Cook Children’s Medical Center
  • Joanne Arico, Robert Wood Johnson University Hospital New Brunswick
  • Eman A. Bakhsh, King Abdullah Medical City
  • Kimberly Bakken, Dignity Health
  • Darwin Fagyan Balisong, King Abdullah Medical City
  • Sharolyn Balsley, TouchPoint
  • Teresa K. Batson MPH, The University of Tennessee Medical Center
  • Reynan Subahani Bautista, King Abdullah Medical City
  • Lisa Becker, Marshfield Clinic
  • Michele Bedford, Providence Health & Services
  • Julie Beecher, MaineHealth
  • Kathie Bender Schwich, Advocate Health Care
  • Chelsea Bethea, The GW Medical Faculty Associates
  • Ayman Saad M. Bin-Nasser, King Abdullah Medical City
  • Maureen Braen, Christian Healthcare Center
  • Lisa Bruhn, Marshfield Clinic
  • Joy Burt, Akron Children's Hospital
  • Cath Calland, Memorial Hermann
  • Anne Clouatre, Littleton Adventist Hospital
  • Brittany Clymer, Vail Valley Medical Center
  • Rebecca Crowe, PeaceHealth
  • Joy Cutler, Primary Children's Hospital
  • Kristin Davies, Montgomery County Community College
  • Debi Dollar, Carolinas HealthCare System
  • Dr. Amr El-Saify, King Abdullah Medical City
  • Lisa Filbert, Johns Hopkins Bayview Medical Center
  • Catherine Frederick, McLeod Health
  • Sara Frederick, Presbyterian Healthcare Services
  • Bryanna Gallaway, Stanford Health Care
  • Janet Gerlach, FORCE
  • Lauren Greth, Carolinas HealthCare System
  • Kelly Hammaker, Geisinger Health System
  • Catherine Harmer, Main Line Health
  • Allaa Abdullah H. Hassan, King Abdullah Medical City
  • Mohamed Elsayed Hefny from King Abdullah Medical City
  • Wesam Hamza Hijji, King Abdullah Medical City 
  • Katherine Huggins, Carolinas HealthCare System
  • Amy Jay, Concord Hospital
  • Stuart Jonap, Carolinas HealthCare System
  • Tina M. Jones, KentuckyOne Health
  • Belal Ibrahim Sayed Ahmed Kadous, King Abdullah Medical City
  • Jami Kaiser, Marshfield Clini
  • Tamara Kam, St. Luke’s McCall Medical Center
  • Ahmed E. Ali Kamal, King Abdullah Medical City
  • Surendra Khera MD, Saint Francis Hospital and Medical Center
  • Bernadee Koh-Bilodeau, Health Quality Ontario
  • Susan Kruger, Lake Health
  • Donna Ladd, Eastern Maine Health System
  • Justin Lash, Carolinas HealthCare System
  • Cindy Lefton, Barnes-Jewish Hospital
  • Marci Levin, Saint Francis Hospital and Medical Center
  • Charles Linder, Kootenai Health
  • Deborah Luby, Thunder Bay Regional Health Sciences Centre
  • Cherie Lytle, Children's Hospital & Medical Center
  • Kyle Mackey, Heritage Biologics
  • Stephen Maffei, Methodist Health System
  • Carol Majewski, Dartmouth Hitchcock
  • Melissa Marksbury Roe, KentuckyOne Health
  • Kirk Mason, Circle of Care
  • Vanessa McGuire, Indiana Hemophilia and Thrombosis Center
  • Sarah McManus, Kootenai Health
  • Ahmed S. Melibari, King Abdullah Medical City
  • Phyllis J. Miller, Phyllis Miller and Associates
  • Stephanie Mlinar, Memorial Hospital of Sweetwater County
  • Michele Mitchell, Children’s Hospital Colorado
  • Al-Shaymaa Mohammed Ali Mominah, King Abdullah Medical City
  • Yolanda Moore, Carolinas HealthCare System
  • Christy Mumper, Chesapeake Regional Medical Center
  • John Murray, Memorial Hermann
  • Stephanie Nahavandi, Houston Methodist Hospital
  • Laura Nicholson, Asante Health System
  • Dianne Novak, Carolinas HealthCare System
  • Ben Osborn, TouchPoint
  • Brandon Parkhurst MD, Marshfield Clinic
  • Katie Pavek, UW-Madison School of Nursing
  • Velma Payne PhD, Veterans Affairs Medical Center
  • Karla Pisarik, UnityPoint Health-St. Luke's Hospital
  • Tracy Preciado, NorthBay Healthcare
  • Kathleen Rascher, Barnes-Jewish Hospital
  • Patrick Ratchford, Carolinas HealthCare System
  • Karen Rivera-Gorski, Penn Medicine Academy
  • Jane Rudolph-Bloom, VA Palo Alto Healthcare System
  • Char Ryan, Keck Medicine of USC
  • Beth Ryther, Tift Regional Health System
  • Mohammed Khalid Y Saifaldeen, King Abdullah Medical City
  • Carmen Salazar, Presbyterian Healthcare Services
  • Anna Sant, Lacocomedic
  • Carol Scott, Barnes-Jewish Hospital
  • April Schafer, Desert Valley Hospital
  • Carol Shea, PeaceHealth
  • Julie Shephard, Queensland Health
  • Jennifer Shoemaker, NorthBay Healthcare
  • Liana Sikharulidze, Blue Tree Home Health Care
  • Kathy Simmons, Chesapeake Regional Medical Center
  • Deborah Smith, Baystate Medical Center
  • Harvey Smith, Providence Health & Services
  • Deb Spicer, Quantum Level Success
  • Nancy Stueland-Adamski, Marshfield Clinic
  • Alison Stumpf, HonorHealth
  • Candice Tackett, Clark Regional Medical Center - Lifepoint
  • Martha Teel, Lehigh Valley Health Network
  • Chris Tenold, Carolinas HealthCare System
  • Alison Tothy MD, University of Chicago Medicine
  • Maripat Toye, Baystate Medical Center
  • Kylie Walimirew, Overlake Hospital
  • Amanda Walker, Heritage Biologics Dr. Michael Witt
  • Maxia Webb, HonorHealth
  • Michael Witt
  • Bakr N. Yousef, King Abdullah Medical City

Certificate in Patient Advocacy

  • Charlotte Barbee, UC Davis Health System
  • Dana Bass, WakeMed Health & Hospitals
  • Michele Bedford, Providence Health & Services
  • Cath Calland, Memorial Hermann
  • Kristen M. Claus, Children's Hospital of Pittsburgh, UPMC
  • Anne Clouatre, Littleton Adventist Hospital
  • Annie Cormier, Maine Medical Center
  • Rebecca Crowe, PeaceHealth
  • Kathy Deevers, Duncan Regional Hospital
  • Kelsey Frazzini, Children's Hospital of Pittsburgh of UPMC
  • John Gorney, UC Davis Medical Center
  • Kelly Hammaker, Geisinger Health System
  • Ellen Harry, St. Vincent's Medical Center
  • Gail Katon, Methodist Health System
  • Pamela Kukla, Indiana University Health La Porte
  • Charles Linder, Kootenai Health
  • Gladys Mendez, Health Advocacy and Navigation Services, LLC
  • Sarah McManus, Kootenai Health
  • Laura Molyneaux, Keck Hospital of USC
  • John Murray, Memorial Hermann
  • Ana Liza Olivarez, McAllen Medical Center
  • Velma Payne PhD, Veterans Affairs Medical Center
  • Sandra Pfirrman, Keck Hospital of USC
  • Lynn L. Rahm, Marshfield Clinic
  • Beverley Ray, WakeMed Health & Hospitals
  • William Selby, Baylor Scott & White Health
  • Diane Thomas, Baystate Medical Center
  • Constance Toliver, Cook County Health & Hospitals System
  • Michelle Tomarkin, Stamford Health
  • Elizabeth Vela, CardioVascular Thoracic Institute
  • Pamela Williams, UC Davis Medical Center

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