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Certificate Program Recipients
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Through the Body of Knowledge Certificate Programs in Patient Experience Leadership and Patient Advocacy, The Beryl Institute recognizes over 290 recipients as individuals who have successfully completed the required set of Patient Experience Body of Knowledge courses, reflecting the knowledge and skills associated with healthcare patient advocacy and/or being an effective patient experience professional.

Certificate program recipients represent a community of experts in patient experience performance committed to delivering superior quality, safety and service to the patients and families they serve.

Certificate in Patient Experience Leadership

  • Rawan Ibrahim Abdurhman, King Abdullah Medical City
  • Helena Ackerson, Maine Medical Center
  • Gina Marie Agosta, Asante Three Rivers Medical Center
  • Stacy Aguilar, Presbyterian Healthcare Services
  • Hadil Zain Al-Abdin, King Abdullah Medical City
  • Nashat Waleed Hashem Albadawi, King Abdullah Medical City
  • Samaher Abdulaziz Al-Barakati, King Abdullah Medical City
  • Staci Albenesius, Barnes-Jewish Hospital
  • Mmodi Alenezi, King Abdullah bin Abdulaziz University Hospital 
  • Marci Alexander, Highland Hospital
  • Ali Ahmad A AL-Haij, King Abdullah Medical City
  • Yasser A. Al-Harbi, King Abdullah Medical City
  • Fahad Alhemoudi, King Abdulaziz Medical City
  • Khalid Abdulrahman H Almalibare, King Abdullah Medical City
  • Romeo Miguel P. Alonzo, King Abdullah Medical City
  • Mohammed Mwaffaq A. Al-Oraini, King Abdullah Medical City
  • Walafei Matuq Homoud Al-Osaimi, King Abdullah Medical City
  • Adnan Mohammad Yousif M Alshudari, King Abdullah Medical City
  • Jan Althouse, Cook Children’s Medical Center
  • Ibrahim Gmash J Al-Zahrani, King Abdullah Medical City
  • Joanne Arico, Robert Wood Johnson University Hospital New Brunswick
  • Cathy Arsenault
  • Misty Avery, Carolinas HealthCare System
  • Eman A. Bakhsh, King Abdullah Medical City
  • Kimberly Bakken, Dignity Health
  • Darwin Fagyan Balisong, King Abdullah Medical City
  • Sharolyn Balsley, TouchPoint
  • Charlotte Barbee, UC Davis Medical Center
  • Julie Barnes, Wake Forest Baptist Medical Center
  • Teresa K. Batson MPH, The University of Tennessee Medical Center
  • Reynan Subahani Bautista, King Abdullah Medical City
  • Joan Becker, Barnes Jewish Hospital
  • Lisa Becker, Marshfield Clinic
  • Michele Bedford, Providence Health & Services
  • Julie Beecher, MaineHealth
  • Kathie Bender Schwich, Advocate Health Care
  • Chelsea Bethea, The GW Medical Faculty Associates
  • Ayman Saad M. Bin-Nasser, King Abdullah Medical City
  • Jodi Bodi, Bonner General Health
  • Paula Bostwick, Parkview Health
  • Maureen Braen, Christian Healthcare Center
  • Erin Brandt, Erin K. Brandt & Associates
  • Lisa Bruhn, Marshfield Clinic
  • Joy Burt, Akron Children's Hospital
  • Ria Byron, Ko Awatea - Counties Manukau Health
  • Cath Calland, Memorial Hermann
  • Deborah Campbell, Webster University
  • Lynne Capretto, Keck Hospital of USC
  • Anne Clouatre, Littleton Adventist Hospital
  • Brittany Clymer, Vail Valley Medical Center
  • Jessica Connick, North Shore Medical Center-Salem Hospital
  • Darlene Cox, Hackensack Meridian Health
  • Rebecca Crowe, PeaceHealth
  • Joy Cutler, Primary Children's Hospital
  • Linda Dankwa, Keck Medical Center of USC
  • Kristin Davies, Montgomery County Community College
  • Karen Dewey, Allina Health 
  • Theresa Dionne, Methodist Health System
  • Debi Dollar, Carolinas HealthCare System
  • Connie Donaldson, Grandview Medical Center System
  • Mary Sue Easmeil, Sentara Medical Group
  • Cathy Eldridge, Hackensack Meridian Health - Mountainside Medical Center
  • Dr. Amr El-Saify, King Abdullah Medical City
  • Marjohn Elyaderani, AmerisourceBergen | Lash Group
  • Cianah Faust, Heritage Biologics, Inc.
  • Meredith Feinberg, Northwell Health
  • Heidi Fezer, BayCare Health Systems, LLC
  • Lisa Filbert, Johns Hopkins Bayview Medical Center
  • Sonya Fleming, Catawba Valley Medical Center
  • Catherine Frederick, McLeod Health
  • Sara Frederick, Presbyterian Healthcare Services
  • Rachel Gajos, Sinai Health System
  • Bryanna Gallaway, Stanford Health Care
  • Ka-Nor Geeston, Heritage Biologics
  • Janet Gerlach, FORCE
  • Meghan Gibbons, Carolinas HealthCare System
  • Kanae Gilliland, Erlanger Health System
  • Karen Gleason, North Shore-LIJ Health System
  • John Gorney, UC Davis Medical Center
  • Steven Graham, Valiant Coaching
  • Anna Green, Keck Medicine of USC
  • Lauren Greth, Carolinas HealthCare System
  • Marjean Griggs, Ascension Health
  • Patricia Grimm, University of Virginia Health System
  • Earl Guanlao, Keck Medicine of USC
  • Fadi Hachem, Midwest Orthopaedics at Rush
  • Michael Halpern, TVR Communications
  • Theresa Hamilton, Sheridan Memorial Hospital
  • Kelly Hammaker, Geisinger Health System
  • Catherine Harmer, Main Line Health
  • Allaa Abdullah H. Hassan, King Abdullah Medical City
  • Kathleen Hazen, Stamford Health
  • Mohamed Elsayed Hefny, King Abdullah Medical City
  • Maia Hendrickson, Allina Health
  • Christina Hensing, Yuma Regional Medical Center
  • Jennifer Higgins, US Army
  • Wesam Hamza Hijji, King Abdullah Medical City 
  • Kimberly Hiles, United Surgical Partners International
  • Janet Hoffman, Fairfax Radiological Consultants
  • Marissa Holp, East Tennessee Children's Hospital
  • Katherine Huggins, Carolinas HealthCare System
  • Terri Ipsen, The Beryl Institute
  • Diana Jackiewicz, Keck Medical Center of USC
  • Amy Jay, Concord Hospital
  • Lisa Jibril, Johns Hopkins Bayview Medical Center
  • Stuart Jonap, Carolinas HealthCare System
  • Tina M. Jones, KentuckyOne Health
  • Sarah Jouras, Midwest Orthopaedics at Rush 
  • Belal Ibrahim Sayed Ahmed Kadous, King Abdullah Medical City
  • Jami Kaiser, Marshfield Clini
  • Tamara Kam, St. Luke’s McCall Medical Center
  • Ahmed E. Ali Kamal, King Abdullah Medical City
  • Karen Kane, St. Joseph Health-St. Mary
  • Michelle Keating-Burton, Santa Rosa Memorial Hospital
  • Surendra Khera MD, Saint Francis Hospital and Medical Center
  • Spencer Kirkman, Carolinas HealthCare System
  • Bernadee Koh-Bilodeau, Health Quality Ontario
  • Dalia Mohammed Kousah, King Abdullah Medical City
  • Lisa Krause, Ministry Healthcare
  • Susan Kruger, Lake Health
  • Sarah Kwak
  • Tilithia Labadie, Jane Phillips Medical Center
  • Donna Ladd, Eastern Maine Health System
  • Sarah Ladd, Vail Valley Medical Cente
  • Tracy Larson, Mercy Medical Center - Sioux City
  • Justin Lash, Carolinas HealthCare System
  • Diane Lawson, University of Colorado Medicine
  • Angela Lee, Joint Township District Memorial Hospital
  • Cindy Lefton, Barnes-Jewish Hospital
  • Marci Levin, Saint Francis Hospital and Medical Center
  • Charles Linder, Kootenai Health
  • Vicki Loretto, Catholic Health - Mercy Hospital of Buffalo 
  • Cherie Lytle, Children's Hospital & Medical Center
  • Deborah MacCabe, Thunder Bay Regional Health Sciences Centre
  • Kyle Mackey, Heritage Biologics
  • Stephen Maffei, Methodist Health System
  • Cristabel Magana, Keck Medicine of USC
  • Ruth Magaña-Hubbard, Keck Medicine of USC
  • Carol Majewski, Dartmouth Hitchcock
  • Melissa Marksbury Roe, KentuckyOne Health
  • Kirk Mason, Circle of Care
  • Missy McGuire, Peterborough Regional Health Centre
  • Vanessa McGuire, Indiana Hemophilia and Thrombosis Center
  • Sarah McManus, Kootenai Health
  • Ahmed S. Melibari, King Abdullah Medical City
  • Kimberly Miller, St. Vincent Anderson
  • Phyllis J. Miller, Phyllis Miller and Associates
  • Stephanie Mlinar, Memorial Hospital of Sweetwater County
  • Michele Mitchell, Children’s Hospital Colorado
  • Al-Shaymaa Mohammed Ali Mominah, King Abdullah Medical City
  • Michael Montgomery, Heritage Biologics 
  • Yolanda Moore, Carolinas HealthCare System
  • Christy Mumper, Chesapeake Regional Medical Center
  • John Murray, Memorial Hermann
  • Stephanie Nahavandi, Houston Methodist Hospital
  • Laura Nicholson, Asante Health System
  • Dianne Novak, Carolinas HealthCare System
  • Adriane Occhionero, Northwestern Medicine
  • Dorothy Orlowski, Gaylord Specialty Healthcare
  • Micaela Ortiz, Methodist Health System
  • Ben Osborn, TouchPoint
  • Karen Palatella, Hackensack Meridian Health - Mountainside Medical Center
  • Brandon Parkhurst MD, Marshfield Clinic
  • Katie Pavek, UW-Madison School of Nursing
  • Velma Payne PhD, Veterans Affairs Medical Center
  • Karla Pisarik, UnityPoint Health-St. Luke's Hospital
  • Tracy Preciado, NorthBay Healthcare
  • Dan Quemada, A.O. Fox Hospital
  • Julianne Raether, Methodist Physicians Clinic
  • Sabita Ramnarace, Boca Raton Regional Hospital
  • Kathleen Rascher, Barnes-Jewish Hospital
  • Patrick Ratchford, Carolinas HealthCare System
  • Nevene Razeq, Valiant Clinic
  • Takiya Reavis-Benjamin, The Johns Hopkins Bayview Medical Center
  • Megan Reynolds, Providence Health and Services
  • Karen Rivera-Gorski, Penn Medicine Academy
  • Janell Ross, Ross IES
  • Jane Rudolph-Bloom, VA Palo Alto Healthcare System
  • Char Ryan, Keck Medicine of USC
  • James Ryan, Greater Lawrence Family Health Center
  • Beth Ryther, Tift Regional Health System
  • Mohammed Khalid Y Saifaldeen, King Abdullah Medical City
  • Carmen Salazar, Presbyterian Healthcare Services
  • Amal Saleh, National Medical Care Company
  • Anna Sant, Lacocomedic
  • Kimberly Santana, Cooper University Health Care
  • Carol Scott, Barnes-Jewish Hospital
  • April Schafer, Desert Valley Hospital
  • Shannon Schulz, Heritage Biologics, Inc.
  • Daquari Seamon, Professional Emergency Medicine Management LLC
  • Carol Shea, PeaceHealth
  • Julie Shephard, Queensland Health
  • Jennifer Shoemaker, NorthBay Healthcare
  • Liana Sikharulidze, Blue Tree Home Health Care
  • Kathy Simmons, Chesapeake Regional Medical Center
  • Arlene Skelly, Cooper University Health Care
  • Karin Skiba, Centura Health Physicians Group
  • Joanie Smiley, Change Champions
  • Amanda Smith, WFBMC
  • Cher Smith, Chesapeake Regional Healthcare
  • Deborah Smith, Baystate Medical Center
  • Harvey Smith, Providence Health & Services
  • Kristen Soni, Carolinas HealthCare System
  • Deb Spicer, Quantum Level Success
  • Erica Steed, AU Medical Center
  • Nancy Stueland-Adamski, Marshfield Clinic
  • Alison Stumpf, HonorHealth
  • Amy Szczesniak, Upstate University Hospital
  • Candice Tackett, Clark Regional Medical Center - Lifepoint
  • Martha Teel, Lehigh Valley Health Network
  • Chris Tenold, Carolinas HealthCare System
  • Jo Anne Thomson, University of Maryland Shore Medical Center at Easton
  • Emily Tolman, Eastern Maine Health System
  • Alison Tothy MD, University of Chicago Medicine
  • Maripat Toye, Baystate Medical Center
  • Theresa Varughese, Greenville Health System
  • Kylie Walimirew, Overlake Hospital
  • Amanda Walker, Heritage Biologics Dr. Michael Witt
  • Maxia Webb, HonorHealth
  • Stephanie Wells, Methodist Health System
  • Karen Wentworth, Upstate University Hospital
  • Kyndall White, Methodist Health System
  • Michael Witt
  • Kira Worthy, East Jefferson General Hospital
  • Bakr N. Yousef, King Abdullah Medical City

Certificate in Patient Advocacy

  • Aldanah Abdulaziz Bin Muammar, King Abdullah bin Abdulaziz University Hospital
  • Amanda Adams, Children’s  Hospital & Medical Center
  • Fahad Alhemoudi, King Abdulaziz Medical City
  • Sara A. Aljuwaiser, King Abdullah bin Abdulaziz University Hospital
  • Taghreed Mohammed AlTuwayjri. King Abdullah bin Abdulaziz University Hospital
  • Al-Aanood F. Al-Mutairy, King Abdullah bin Abdulaziz University Hospital
  • Cathy Arsenault
  • Charlotte Barbee, UC Davis Health System
  • Dana Bass, WakeMed Health & Hospitals
  • Michele Bedford, Providence Health & Services
  • Paula Bostwick, Parkview Health 
  • Cath Calland, Memorial Hermann
  • Rose Carrizales, University Medical Center
  • Kristen M. Claus, Children's Hospital of Pittsburgh, UPMC
  • Anne Clouatre, Littleton Adventist Hospital
  • Annie Cormier, Maine Medical Center
  • Al-Jathiyah Coursey, Newark Beth Israel Medical Center
  • Rebecca Crowe, PeaceHealth
  • Melanie Cubbison
  • Kathy Deevers, Duncan Regional Hospital
  • Mary Sue Easmeil, Sentara Medical Group
  • Elizabeth Flair, UMMS Shore Regional Health
  • Kelsey Frazzini, Children's Hospital of Pittsburgh of UPMC
  • Rachel Gajos, Sinai Health System
  • John Gorney, UC Davis Medical Center
  • Patricia Grimm, University of Virginia Health System
  • Kelly Hammaker, Geisinger Health System
  • Ellen Harry, St. Vincent's Medical Center
  • Carrie Haupt, Central Local Health Integration Network
  • Brittany Haynes, University Medical Center
  • Jody Hecker, Sheridan Memorial Hospital
  • Jennifer Higgins, US Army
  • Elizabeth Hildreth, Overlake Medical Center
  • Marissa Holp, East Tennessee Children's Hospital
  • Gail Katon, Methodist Health System
  • Michelle Keating-Burton, Santa Rosa Memorial Hospital
  • Pamela Kukla, Indiana University Health La Porte
  • Leeann Labriola, NYP M Hospital
  • Tina Lambert, Elliot Health System
  • Rene Lanam, Cardinal Health
  • Kristen Lankford, Wake Forest Baptist Medical Center
  • Danielle Lewis, Sutter Health
  • Charles Linder, Kootenai Health
  • Randee McCallum, Reading Health System
  • Sarah McManus, Kootenai Health
  • Gladys Mendez, Health Advocacy and Navigation Services, LLC
  • Laura Molyneaux, Keck Hospital of USC
  • Michael Montgomery, Heritage Biologics
  • Leea Morales, East Jefferson General Hospital
  • John Murray, Memorial Hermann
  • Lynne Mycyk, Providence Healthcare
  • Anira M. Naing, King Abdullah bin Abdulaziz University Hospital
  • Ana Liza Olivarez, McAllen Medical Center
  • Velma Payne PhD, Veterans Affairs Medical Center
  • Daphne Perkins, Reading Hospital
  • Sandra Pfirrman, Keck Hospital of USC
  • Lynn L. Rahm, Marshfield Clinic
  • Bessie Raptis, Boca Raton Regional Hospital
  • Beverley Ray, WakeMed Health & Hospitals
  • Trisha Schmehl, Reading Health System
  • William Selby, Baylor Scott & White Health
  • Amanda Smith, WFBMC
  • Nancy Smith, Mount Carmel East Hospital
  • Julie Strider, Lucile Packard Children's Hospital
  • Amy Szczesniak, Upstate University Hospital
  • Diane Thomas, Baystate Medical Center
  • Jo Anne Thomson, University of Maryland Shore Medical Center at Easton
  • Constance Toliver, Cook County Health & Hospitals System
  • Michelle Tomarkin, Stamford Health
  • Vickie Tullier, East Jefferson General Hospital
  • Elizabeth Vela, CardioVascular Thoracic Institute
  • Nina Victory, East Jefferson General Hospital
  • Pamela Williams, UC Davis Medical Center
  • Kira Worthy, East Jefferson General Hospital
  • Kenneth Younger, Newark Beth Israel Medical Ctr.

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