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Certificate Program Recipients
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Through the Body of Knowledge Certificate Programs in Patient Experience Leadership and Patient Advocacy, The Beryl Institute recognizes over 90 recipients as individuals who have successfully completed the required set of Patient Experience Body of Knowledge courses, reflecting the knowledge and skills associated with healthcare patient advocacy and/or being an effective patient experience professional.

Certificate program recipients represent a community of experts in patient experience performance committed to delivering superior quality, safety and service to the patients and families they serve.

Certificate in Patient Experience Leadership

  • Rawan Ibrahim Abdurhman, King Abdullah Medical City
  • Hadil Zain Al-Abdin, King Abdullah Medical City
  • Nashat Waleed Hashem Albadawi, King Abdullah Medical City
  • Staci Albenesius, Barnes-Jewish Hospital
  • Khalid Abdulrahman H Almalibare, King Abdullah Medical City
  • Romeo Miguel P. Alonzo, King Abdullah Medical City
  • Mohammed Mwaffaq A. AlOraini, King Abdullah Medical City
  • Walafei Matuq Homoud Al-Osaimi, King Abdullah Medical City
  • Adnan Mohammad Yousif M Alshudari, King Abdullah Medical City
  • Jan Althouse, Cook Children’s Medical Center
  • Eman A. Bakhsh, King Abdullah Medical City
  • Kimberly Bakken, Dignity Health
  • Sharolyn Balsley, TouchPoint
  • Teresa K. Batson MPH, The University of Tennessee Medical Center
  • Reynan Subahani Bautista, King Abdullah Medical City
  • Kathie Bender Schwich, Advocate Health Care
  • Chelsea Bethea, The GW Medical Faculty Associates
  • Ayman Saad M. Bin-Nasser, King Abdullah Medical City
  • Maureen Braen, Christian Healthcare Center
  • Cath Calland, Memorial Hermann
  • Anne Clouatre, Littleton Adventist Hospital
  • Brittany Clymer, Vail Valley Medical Center
  • Rebecca Crowe, PeaceHealth
  • Debi Dollar, Carolinas HealthCare System
  • Dr. Amr El-Saify, King Abdullah Medical City
  • Lisa Filbert, Johns Hopkins Bayview Medical Center
  • Sara Frederick, Presbyterian Healthcare Services
  • Bryanna Gallaway, Stanford Health Care
  • Kelly Hammaker, Geisinger Health System
  • Catherine Harmer, Main Line Health
  • Allaa Abdullah H. Hassan, King Abdullah Medical City
  • Wesam Hamza Hijji, King Abdullah Medical City
  • Mohamed Elsayed Hefny from King Abdullah Medical City
  • Katherine Huggins, Carolinas HealthCare System
  • Amy Jay, Concord Hospital
  • Tina M. Jones, KentuckyOne Health
  • Belal Ibrahim Sayed Ahmed Kadous, King Abdullah Medical City
  • Tamara Kam, St. Luke’s McCall Medical Center
  • Surendra Khera MD, Saint Francis Hospital and Medical Center
  • Donna Ladd, Eastern Maine Health System
  • Justin Lash, Carolinas HealthCare System
  • Marci Levin, Saint Francis Hospital and Medical Center
  • Charles Linder, Kootenai Health
  • Deborah Luby, Thunder Bay Regional Health Sciences Centre
  • Cherie Lytle, Children's Hospital & Medical Center
  • Stephen Maffei, Methodist Health System
  • Carol Majewski, Dartmouth Hitchcock
  • Melissa Marksbury Roe, KentuckyOne Health
  • Kirk Mason, Circle of Care
  • Vanessa McGuire, Indiana Hemophilia and Thrombosis Center
  • Sarah McManus, Kootenai Health
  • Ahmed S. Melibari, King Abdullah Medical City
  • Phyllis J. Miller, Phyllis Miller and Associates
  • Stephanie Mlinar, Memorial Hospital of Sweetwater County
  • Michele Mitchelle, Children’s Hospital Colorado
  • Al-Shaymaa Mohammed Ali Mominah, King Abdullah Medical City
  • Yolanda Moore, Carolinas HealthCare System
  • Christy Mumper, Chesapeake Regional Medical Center
  • John Murray, Memorial Hermann
  • Stephanie Nahavandi, Houston Methodist Hospital
  • Laura Nicholson, Asante Health System
  • Dianne Novak, Carolinas HealthCare System
  • Ben Osborn, TouchPoint
  • Brandon Parkhurst MD, Marshfield Clinic
  • Katie Pavek, UW-Madison School of Nursing
  • Velma Payne PhD, Veterans Affairs Medical Center
  • Karla Pisarik, UnityPoint Health-St. Luke's Hospital
  • Tracy Preciado, NorthBay Healthcare
  • Patrick Ratchford, Carolinas HealthCare System
  • Karen Rivera-Gorski, Penn Medicine Academy
  • Jane Rudolph-Bloom, VA Palo Alto Healthcare System
  • Char Ryan, Keck Medicine of USC
  • Mohammed Khalid Y Saifaldeen, King Abdullah Medical City
  • Carmen Salazar, Presbyterian Healthcare Services
  • Anna Sant, Lacocomedic
  • Carol Scott, Barnes-Jewish Hospital
  • Carol Shea, PeaceHealth
  • Jennifer Shoemaker, NorthBay Healthcare
  • Liana Sikharulidze, Blue Tree Home Health Care
  • Kathy Simmons, Chesapeake Regional Medical Center
  • Deborah Smith, Baystate Medical Center
  • Deb Spicer, Quantum Level Success
  • Martha Teel, Lehigh Valley Health Network
  • Chris Tenold, Carolinas HealthCare System
  • Alison Tothy MD, University of Chicago Medicine
  • Kylie Walimirew, Overlake Hospital
  • Amanda Walker, Heritage Biologics Dr. Michael Witt
  • Bakr N. Yousef, King Abdullah Medical City

Certificate in Patient Advocacy

  • Charlotte Barbee, UC Davis Health System
  • Dana Bass, WakeMed Health & Hospitals
  • Cath Calland, Memorial Hermann
  • Kristen M. Claus, Children's Hospital of Pittsburgh, UPMC
  • Anne Clouatre, Littleton Adventist Hospital
  • Annie Cormier, Maine Medical Center
  • Rebecca Crowe, PeaceHealth
  • Kathy Deevers, Duncan Regional Hospital
  • Kelsey Frazzini, Children's Hospital of Pittsburgh of UPMC
  • John Gorney, UC Davis Medical Center
  • Kelly Hammaker, Geisinger Health System
  • Ellen Harry, St. Vincent's Medical Center
  • Pamela Kukla, Indiana University Health La Porte
  • Gladys Mendez, Health Advocacy and Navigation Services, LLC
  • John Murray, Memorial Hermann
  • Ana Liza Olivarez, McAllen Medical Center
  • Velma Payne PhD, Veterans Affairs Medical Center
  • Lynn L. Rahm, Marshfield Clinic
  • Beverley Ray, WakeMed Health & Hospitals
  • William Selby, Baylor Scott & White Health
  • Diane Thomas, Baystate Medical Center
  • Constance Toliver, Cook County Health & Hospitals System
  • Michelle Tomarkin, Stamford Health
  • Elizabeth Vela, CardioVascular Thoracic Institute
  • Pamela Williams, UC Davis Medical Center

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