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Certificate Programs
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Distinguish yourself as an expert in patient experience performance.

Through the Patient Experience Body of Knowledge Courses, The Beryl Institute offers certificate programs in patient experience leadership and patient advocacy. The Certificate programs are ideal for:
  • Healthcare organizations seeking to distinguish themselves by delivering a superior patient experience
  • Individuals looking to enhance their skill and knowledge in a rapidly emerging field
  • Professionals new to the field, looking to enter the field or experienced and wanting to keep up with industry changes

> View the Body of Knowledge FAQs

> View the Certificate Program Recipients


Certificate of Patient Experience Leadership

Patient Experience is an emerging field with more and more accountability for the performance you deliver on quality, safety and service. This comprehensive learning program provides a real-world framework to improve performance and addresses the knowledge and skills associated with being an effective patient experience professional.
Program Requirements

Completion of the full set of 15 Body of Knowledge Courses including both the on-demand and virtual classroom sessions

> Download the Program Outline

Continuing Education Credit

Certificate program in patient experience leadership is approved for 30 patient experience credits (PXEs)

Program Fee*

$2,650 Standard Members and Guests
$2,400 Premium Members
$2,000 Organizational Members

> Register Now

*Installment plan available.

Certificate in Patient Advocacy

Patient Advocates play a critical role in addressing the important issues of patient advocacy, patient's rights and ethics in patient care. The program will give you the key knowledge and skills necessary to succeed in the field of healthcare patient advocacy as well as offering tools and strategies to enhance the patient experience.
Program Requirements

Completion of seven specific Body of Knowledge Courses including both the on-demand and virtual classroom sessions and completion of the course, Introduction to Patient Advocacy and the Management of Complaints and Grievances

> Download the Program Outline

Continuing Education Credit

Certificate program in patient advocacy is approved for 15 patient experience credits (PXEs)

Program Fee*

$1,450 Standard Members and Guests
$1,200 Premium Members
$1,000 Organizational Members

> Register Now

*Installment plan available.

 

Certificate Program Justification

Customize this letter template to help explain the benefits of earning a Certificate in Patient Experience Leadership and/or Patient Advocacy to your leadership team.

For additional information on the Institute's certificate programs, contact us via email or call 866.465.5824.

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The Beryl Institute
1560 E. Southlake Blvd, Ste 231
Southlake, Texas 76092
1-866-488-2379
info@theberylinstitute.org