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Patient Experience Case Studies
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Case Studies offer an exclusive look into current healthcare efforts, presented as an opportunity to learn from others as well as a spark for further ideas on how we can work to improve the patient experience. Contact us to inquire about sharing a case study from your organization.

Latest Case Study


Improving the Pediatric Patient Experience by Providing Communication Training around Mental Health
We Can Talk Children and Young People’s Mental Health identified a need for improved healthcare professional confidence and competency in caring for children with mental health needs. Overwhelmingly positive results were achieved through engaging the hospital staff, gaining young people’s perspectives, conducting competency reviews and implementing interactive training taught by hospital and mental health staff.

 

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