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Patient Experience Case Studies
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Case Studies offer an exclusive look into current healthcare efforts, presented as an opportunity to learn from others as well as a spark for further ideas on how we can work to improve the patient experience. Contact us to inquire about sharing a case study from your organization.

Latest Case Study


Using Point of Care Real Time Surveying Across a Large System
Baylor Scott & White Health recognized a need for real-time data to inform efforts to improve the experience of patients and team members in hospitals. They adopted a point-of-care data gathering tool to gather consistent data on patient concerns, improvement ideas and opportunities to recognize staff and trigger actions for remediation of concerns.

 

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