Structure of Patient Experience Efforts in Healthcare Examined by The Beryl Institute

White Paper Opens Dialogue on How Hospitals Execute on Service & Satisfaction Efforts

Dallas, TX (July 30, 2012) – A new white paper released by The Beryl Institute explores how healthcare organizations structure their patient experience activities and the trends that contribute to positive results. The paper "Structuring the Patient Experience Effort: An Inquiry of Effective Practice” reports data shared by over 70 healthcare organizations and is intended to serves as a catalyst for the ongoing sharing and dialogue about patient experience activities.

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