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The Beryl Institute News: In the News

Report: Investment in Patient Experience Impacts Finances, Marketing and Clinical Measures

Wednesday, November 30, 2011  
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A new white paper from The Beryl Institute contends improving patient experience has financial implications that reach beyond reimbursement dollars, performance pay and compensation tied to outcomes. The paper examines the return on providing excellent service from financial, marketing and clinical perspectives and  offers research and justification for investing in patient experience efforts to achieve valuable returns. 


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