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The Beryl Institute News: In the News

8 Immediate Actions for Physicians to Improve Patient Experience

Thursday, March 15, 2012  
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A new white paper by The Beryl Institute shares perspectives of seven physicians on the importance of physician involvement in improving overall patient experience. 

Latha Shankar, MD, Medical Director of Urgent Care Services at Presbyterian Health Care in Albuquerque, N.M., shares what she has learned through personal ex­perience in the urgent care setting and how she and her team have worked to identify the core tenets of a powerful and positive experience.


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