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The Beryl Institute News: Press Releases

Healthcare Gains Perspective on Patient Experience from the Hospitality Industry

Monday, September 26, 2011  
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Healthcare Gains Perspective on Patient Experience from the Hospitality Industry
Insights on Building Effective Culture Shared in White Paper from The Beryl Institute

To offer new perspective on how healthcare can improve the experience of patients and their family, The Beryl Institute partnered with Chip Conley, author of PEAK and founder of boutique hotel company Joie de Vivre, for its latest white paper, Creating PEAK Patient Experiences: Applying Maslow’s Hierarchy of Needs to Healthcare. Click here to read the full release.


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