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The Beryl Institute News: Press Releases

Patient Experience Benchmarking Research Study Launched

Thursday, March 17, 2011  
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The Beryl Institute has partnered with Catalyst Healthcare Research to launch a research initiative aimed at gathering information on what U.S.-based hospitals are doing to improve the patient experience. The study will determine the individuals responsible for leading patient experience initiatives, the approaches hospitals take to improve patient experience, including the key areas of focus and top priority action items, and how patient experience efforts are being measured. The study will also poll healthcare leaders and share the challenges and opportunities they are facing and the steps they are taking to address the patient experience.


You can read the entire press release here.


You can hear the initial results to this study shared at the opening session of The Beryl Institute Patient Experience Conference on April 13, 2001.


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