Patient Experience Confirmed as Priority for Hospitals through Survey by The Beryl Institute. Yet only half have comprehensive plans in place.
In Spring 2010, The Beryl Institute surveyed more than 200 hospitals and other health care providers to learn where improving patient experience fell on their list of strategic priorities and what patient experience efforts they had implemented within their organizations. The findings of the survey are reported in the research brief, Insights into the Patient Experience, just released by the Institute. Review the entire press release or access the research brief.