A day with UI Health's CXO shows the job requires strong support from top hospital leaders, deep understanding of performance improvement, a deft personal touch and recognition that patient satisfaction is closely linked to quality and safety.
> Read the full article on Modern Healthcare
7/18/2017Patient Experience Regional Roundtables Announced by The Beryl Institute
6/27/2017The Impact of Supporting Emotional Needs of Healthcare Staff Explored by The Beryl Institute
6/22/2017Patient Experience Policy Forum Announces Formal Launch
7/25/2017Encore Webinar: The Empathic Concierge: Why Personal Connections Matter
8/1/2017Encore Webinar - The PXMA Tool: Assessing the Maturity of Your Patient Experience Program
8/10/2017 » 8/31/2017Certified Patient Experience Professional (CPXP) Preparation Course: Live Online (Aug 10-31)
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