Leaders identify strong alignment with mission to improve overall patient experience
Dallas, TX (December 4, 2013) – Acknowledging a shared vision to advance patient experience efforts globally, The Beryl Institute announces a collaborative partnership to integrate members and resources of the Society of Healthcare Consumer Advocacy (SHCA) into its patient experience community as of January 1, 2014. Currently part of the American Hospital Association, SHCA has a 40-year history leading the advancement of healthcare consumer advocacy by supporting the role of professionals who represent and advocate for consumers across the healthcare continuum.