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The Beryl Institute News: In the News

More Hospitals Use Social Media to Gather Feedback from Patients' Families

Monday, August 19, 2013  
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When staffers at the Nemours/Alfred I. duPont Hospital for Children in Wilmington, Del., want to simplify appointment scheduling, make surgery smoother for kids or even work on doctors' bedside manner, they turn to a special group of experts, a "virtual advisory council" made up of parents on a private social network.

 >Read the full article in Wall Street Journal


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