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The Beryl Institute News: Press Releases

The Beryl Institute Launches Global Patient Experience Benchmarking Study

Thursday, February 21, 2013  
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Biannual Research Study to Identify Trends and Progress in Addressing Patient Experience

Dallas, Texas (February 21, 2013) – The Beryl Institute has again partnered with Catalyst Healthcare Research to conduct a study aimed at gathering information on what hospitals and physician practices are doing to improve the patient experience. The benchmarking study is a bi-annual initiative, started by The Beryl Institute in 2011, intended to capture trends and progress around patient experience efforts. The 2013 study has been expanded to include international perspectives and physician efforts in addition to the voices of American hospitals.

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