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The Beryl Institute News: Press Releases

Research Shows Staff Interpersonal Skills Have Significant Impact on the Patient Experience

Thursday, November 08, 2012  
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New White Paper Shares Patient Perspectives on Importance of Positive Healthcare Interactions

Dallas, TX (November 7, 2012) – Reinforcing the power of the patient voice in the journey to improve overall patient experience in healthcare, The Beryl Institute releases its latest white paper, Patient Perspectives on Outstanding Experiences: The Impact of Emotionally Intelligent Staff.

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