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Visit often for news from The Beryl Institute or review industry leading headlines and updates with Patient Experience Newslink. If you have a news item you think we should be sharing, please contact us.

Press Releases
Monday, March 20, 2017
The Beryl Institute Announces Initial Research Findings from State of Patient Experience Study »
Dallas, Texas (March 20, 2017) – New research conducted by The Beryl Institute recognizing patient experience as integr...
Monday, February 27, 2017
Patient Experience Grand Rounds Announced by The Beryl Institute »
Dallas, TX (February 27, 2017) – The Beryl Institute announces Patient Experience (PX) Grand Rounds, virtual interactiv...
Thursday, February 2, 2017
Structure of Patient Experience in Healthcare Explored by The Beryl Institute »
Dallas, TX (February 2, 2017) – A new white paper by The Beryl Institute explores the work of patient experience and...
Friday, January 6, 2017
The Beryl Institute Launches Fourth Biennial State of Patient Experience Study »
Participants to Share Insights on State of Patient and Family Experience in Healthcare Globally Dallas, Texas (Janu...
Tuesday, December 6, 2016
Guiding Principles for Patient Experience Excellence Shared by The Beryl Institute »
Dallas, TX (December 6, 2016) – A new white paper by The Beryl Institute shares eight guiding principles, reflects on...

In the News
Wednesday, February 15, 2017
Healthcare Companies Should Design Patient Experiences Like Customer Experiences »
It's been years since the healthcare industry started talking about the "patient experience," but it still has a long way...
Wednesday, January 25, 2017
More than Just Seeing a Patient »
Jason Wolf, was in São Paulo in June, invited by Hospital Israelita Albert Einstein, for the 1st Latin American Symposium...
Thursday, September 1, 2016
Patient Experience: One Person at a Time »
For healthcare executives, attention to results of the Centers for Medicare & Medicaid Services' Hospital Consumer Ass...
Wednesday, July 6, 2016
Let patient experience take centre stage »
There is strong evidence that good patient experience is associated with clinical effectiveness and patient safety. Patien...
Monday, May 16, 2016
Applying restaurant customer service principles to healthcare »
Imagine being treated as well at your doctor's office as you are at your favorite restaurant. That's how healthcare should...

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The Beryl Institute
1560 E. Southlake Blvd, Ste 231
Southlake, Texas 76092