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Webinar - Why am I doing this? Matching PX Efforts to Organizational Needs
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In this webinar Tiffany Christensen, VP of Experience Innovation at The Beryl Institute, walks participants through concrete steps to ensure the PX improvement tactics chosen match with the needs of the organization while addressing not only the patient experience, but the employee experience as well.

 Export to Your Calendar 4/24/2018
When: April 24, 2018
2:00 pm ET
Where: United States


Online registration is available until: 4/24/2018
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Why am I doing this? Matching PX Efforts to Organizational Needs

Tiffany Christensen | Vice President, Experience Innovation, The Beryl Institute

April 24, 2018, 2:00-3:00 PM ET

We have been on this journey of improving patient experience for many years and the strategies continue to evolve. Today, we find ourselves with a large landscape of options for improvement tactics. This landscape affords us the opportunity to do what we could not do early on in the journey; pick and choose strategies based on resources, identified gaps and projected ROI. In this webinar Tiffany Christensen, VP of Experience Innovation at The Beryl Institute, walks participants through concrete steps to ensure the PX improvement tactics chosen match with the needs of the organization while addressing not only the patient experience, but the employee experience as well. 

Learning Objectives

  • Sketch the PX Improvement Landscape.
  • Identify steps to matching the best PX Improvement tactic to current needs within an organization.
  • Share resources for continued refinement of PX Improvement Strategy.

*Headliner webinars are complimentary. Space is limited. If the webinar reaches capacity, registrants will have an opportunity to join a waiting list and a webinar replay will be provided.

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The Beryl Institute
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