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Deanna Frings to speak at ATD Healthcare Summit
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10/23/2017
When: October 23, 2017
10:30 AM ET
Where: United States

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Deanna Frings to present a workshop at ATD's Healthcare Summit.

The Secret Every Leader Needs to Know in Achieving Excellence in Healthcare Experiences

Patient experience matters. Its importance continues to grow and remains a global priority for healthcare organizations. Central to patient experience is the awareness that leadership plays a pivotal role in driving your organization’s experience culture. Join this session for a facilitated discussion on the current state of patient experience and the leadership strategies critical in delivering excellence in experience.

Learning Objectives:

  • Review highlights from the 2017 State of Patient Experience study.
  • Explore the critical elements of fostering relationships, enhancing engagement, and driving accountability in delivering excellence in experience.
  • Identify specific actions you can take to support your teams in delivering their best in experience every day.

> Learn more here

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