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Stacy Palmer to present on Alliance of Professional Health Advocates Expert Call-In
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When: September 19, 2016
7:00 PM ET
Where: United States

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Expert Call-In: The Beryl Institute, Patient Advocacy and the Hospital Patient Experience
Alliance of Professional Health Advocates
September 19, 2016
7:00 - 7:45 PM ET

Many private advocates are aware that The Beryl Institute serves the needs of hospital patient advocates, working to improve the interface between them and the patients they serve. Understanding more about the work of The Beryl Institute, hospital advocates, and their role in the hospital patient experience can help us improve our service to our hospitalized clients.

This session will:

  • Describe The Beryl Institute's work, it's members and membership benefits
  • Share the state of the patient experience in the hospital today
  • Explain the role of a professional hospital patient advocate, both from the hospital's and patient's point of view
  • Review the professional code of ethics for a hospital patient advocate
  • Discuss ways private advocates and hospital patient advocates can collaborate to improve our clients' hospital experiences
Join us as Stacy Palmer, The Beryl Institute's Vice President for Strategy and Member Experience, and Carol Santalucia, former SHCA president and now a member of The Beryl Institute's executive board and a leader of its patient advocacy community, share their insights about the work their organization does, and how private advocates can best serve their clients through collaboration with hospital advocates.

Learn more here.

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The Beryl Institute
1560 E. Southlake Blvd, Ste 231
Southlake, Texas 76092