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Webinar - Grievance Letter Writing for Healthcare Consumer Advocates
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A well-written response to any patient concern is invaluable in providing final closure and conveying compassion when things don’t go as planned. In this webinar, participants will learn practical tools, tips and guidelines to use when constructing a grievance letter. In addition, the presenter will provide a historical and legal overview helpful to all healthcare consumer advocates.

3/15/2016
When: March 15, 2016
2:00 pm ET
Where: United States

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Grievance Letter Writing for Healthcare Consumer Advocates
Presented by Natalie A. Ratliff, Master of Jurisprudence Health Law, BSN, RN, Director of Healthcare Law, Policy and Regulation, Patient Advocate, CGH Medical Center and Clinics

March 15, 2016 2:00-3:00 PM ET

A well-written response to any patient concern is invaluable in providing final closure and conveying compassion when things don’t go as planned. In this webinar, participants will learn practical tools, tips and guidelines to use when constructing a grievance letter. In addition, the presenter will provide a historical and legal overview helpful to all healthcare consumer advocates.

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