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The hospitality industry offers healthcare a holistic view of the guest experience. Learn how touch points, or the series of interactions and encounters in your organization, can create a positive patient experience.
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8/19/2016
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When:
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August 19, 2016
12:00 PM ET
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« Go to Upcoming Event List
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PX BOK Virtual Classroom - Hospitality and Healing Services
August 19, 2016 12:00 - 1:00 PM ET The hospitality industry offers healthcare a holistic view of the guest experience. Learn how touch points, or the series of interactions and encounters in your organization, can create a positive patient experience. We encourage you to join Part 2 of this course. This one hour facilitated course offers you an opportunity to share ideas and learn from each other.
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