Building Dream Teams: Improve the Patient Experience with High Functioning Teams*
Presented by Shola Richards, Director of Training, Sheridan Dodge, Training Specialist and Clayton Vetter, Training Specialist, UCLA Health

November 3, 2015 2:00-3:00 PM ET

Many of today's overworked healthcare teams are in dire need of tips for improving their emotional intelligence and a refresher on how to play nicely together. High functioning teams anticipate each other's needs, take ownership of their decisions, adapt to change, and work together to create a positive environment that encourages open and direct communication. This webinar explores the methodology and techniques used in UCLA Health's successful Teamwork Training. Participants will gain hands-on tools for developing their own specialized team building training and encourage energy about their own teams in a way that has the potential to foster meaningful change and lead to a sustainable culture shift for their entire organization.

*Part of the Patient Experience Conference 2015 Encore Webinar Series