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PX BOK Course - Cultural Competence & Diversity
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Cultural sensitivity begins with a recognition that there are differences between cultures. These differences are reflected in the ways that different groups communicate and relate to one another and to Healthcare Professionals. In this course you will learn strategies and tools to support patient-centered care by identifying and addressing the differences in patients’ values, preferences and expressed needs.

 Export to Your Calendar 4/30/2017
When: Ongoing Open Registration


Online registration is available until: 4/30/2017
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Cultural Competence & Diversity

Cultural sensitivity begins with a recognition that there are differences between cultures. These differences are reflected in the ways that different groups communicate and relate to one another and to Healthcare Professionals. In this course you will learn strategies and tools to support patient-centered care by identifying and addressing the differences in patients’ values, preferences and expressed needs.

Learning Objectives

  1. Understand the current demographics of the US population.
  2. Identify the basic concepts of cultural competence
  3. Help the healthcare professionals identify their own cultural values, assumptions and beliefs, and recognize how this may impact their delivery of care to their patients
  4. Recognize the barriers imposed by discrepancies between the practitioner's and patient's approach to health, illness, and health care when dealing with diverse patients
  5. Learn ways to manage and bridge the discrepancies between the practitioner's and patient's approach to health, illness and healthcare
  6. Understand why medical decision-making may involve a family or community, or chaplain/religious leader & not only the individual patient
  7. Develop awareness on the significance of the proper communication and interpersonal relationship styles including word choice, voice tone and volume, eye contact, gestures and proper titles


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The Beryl Institute
3600 Harwood Road, Suite A
Bedford, TX 76021
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info@theberylinstitute.org