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PX BOK Course - Metrics and Measurement
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Being data-driven is essential for the patient experience professional. In this course you will learn how to understand, interpret and analyze data in ways that are both meaningful and purposeful to your organization.

 Export to Your Calendar 4/30/2017
When: Ongoing Open Registration


Online registration is available until: 4/30/2017
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Metrics and Measurement

Being data-driven is essential for the patient experience professional. In this course you will learn how to understand, interpret and analyze data in ways that are both meaningful and purposeful to your organization.

Learning Objectives

  1. Define and describe research methodology and how it applies to the patient experience
  2. Define data and describe the multiple ways data can be used and misused
  3. Describe ethical handling of data
  4. Use data to analyze and interpret the effectiveness patient experience improvements

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The Beryl Institute
1560 E. Southlake Blvd, Ste 231
Southlake, Texas 76092
1-866-488-2379
info@theberylinstitute.org