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The Critical Components of Creating an Optimal Patient Experience
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Join CHAMPS Patient Experience / Santalucia Group for a one-hour complimentary webinar featuring our very own Jason Wolf, Ph.D., president of The Beryl Institute, Wendy Leebov, Ed.D., partner, Language of Caring and Carol Santalucia, vice president, CHAMPS Patient Experience / Santalucia Group. Our panelists will share their perspectives on the patient experience in this discussion-based webinar. This webinar will outline three key components to creating an optimal patient experience, includ

3/12/2014
When: March 12, 2014
1:00-2:00 PM ET

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The Critical Components of Creating an Optimal Patient Experience
Presented by Jason Wolf, Ph.D., president of The Beryl Institute, Wendy Leebov, Ed.D., partner, Language of Caring and Carol Santalucia, vice president, CHAMPS Patient Experience / Santalucia Group

March 12, 2014 1:00-2:00 PM ET

Join CHAMPS Patient Experience / Santalucia Group for a one-hour complimentary webinar featuring our very own Jason Wolf, Ph.D., president of The Beryl Institute, Wendy Leebov, Ed.D., partner, Language of Caring and Carol Santalucia, vice president, CHAMPS Patient Experience / Santalucia Group.

Our panelists will share their perspectives on the patient experience in this discussion-based webinar. This webinar will outline three key components to creating an optimal patient experience, including leadership, empathy and culture. It will also provide participants an opportunity to "ask the experts." 

Click here to register to participate in this interactive forum and submit your question(s) for the experts during registration or via Twitter using #OptimalPX. They will also be taking participants questions live during the webinar.

For more information, visit the CHAMPS Patient Experience / Santalucia website.

Space is limited to the first 100 people to sign-up. If the webinar is full, please contact Mia Salvano at 216.255.3639 or mia.salvano@chanet.org to be placed on a waiting list.

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