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Virtual Conference - Communication
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During this virtual conference, participants will hear about patient and family centered communication success stories, which they may utilize in their own organizations to improve satisfaction scores. Presenters explore cost-effective processes implemented leading to successful outcomes, as well as challenges and lessons learned along the way.

When: May 6, 2014
From 11:00 AM ET - 4:00 PM ET

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The virtual conference runs from 11 AM – 4 PM ET. All sessions within the conference will last 60 minutes including time for Q&A. There will be a one-hour ‘virtual lunch break’ from 1 – 2 PM ET.

May 6, 2014 - Communication

Featured Presentations:

Leading the Way by Communicating for Accountability and a Culture of Safety

Presented by Maysel Kemp White, PhD, FAACH, Vice President, External Education, American Academy on Communication in Healthcare

IDEAL: Patient & Family Centered Communication

Presented by Diane Hartley, RN, BSN, MSN, Director Patient Care Services and Chief Nursing Executive and Rhonda Berndt, Clinical Manager, Oakwood Annapolis Hospital

My Seven Steps to Recovery

Presented by David Festenstein, Coach and Professional Speaker

Communication, Collaboration and Connection

Presented by Brenda Keeton, Service Excellence Manager and Annabelle Zakarian, MSN, RN, CVRN, Care Coordination/Health Care Improvement Team Leader, Baylor Heart and Vascular Hospital

The individual registration is valid for a single sign on to an event. To share the Virtual Conference with others in your organization, we recommend planning for a conference room setting to allow for multiple people to view. The organizational registration allows for multiple sign ons at an individual facility.

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The Beryl Institute
1560 E. Southlake Blvd, Ste 231
Southlake, Texas 76092