The virtual conference runs from 11 AM – 4 PM ET. All sessions within the conference will last 60 minutes including time for Q&A. There will be a one-hour ‘virtual lunch break’ from 1 – 2 PM ET.
February 4, 2014 – Physician Engagement
Featured Presentations:Engaging Physicians in CAHPS Improvement
Presented by Richard Corder, FACHE, MHA, Assistant Vice President, CRICO StrategiesPhysician Relational Competency Building: Utilizing EI to Enhance Patient Care
Presented by Kristi Roe, MA, Director, Patient Experience, Carolinas Healthcare System But My Patients are Different: How to Debunk Criticisms and Engage Your Physicians on the Journey to Service Excellence
Presented by Larry Brown, M.D, FAAP, FACP, Medical Director Service, Mission & Community and Matthew Hazen, MBA, Senior Director, Service Excellence, Alegent Creighton Clinic Engaging Practitioners in Addressing Overuse of Services
Presented by Howard Beckman, MD, FACP, FAACH, American Academy on Communication in Healthcare
The individual registration is valid for a single sign on to an event. To share the Virtual Conference with others in your organization, we recommend planning for a conference room setting to allow for multiple people to view. The organizational registration allows for multiple sign ons at an individual facility.