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Webinar: - The Revenue Cycle: An Essential Component in Improving Patient Experience
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Webinar: - The Revenue Cycle: An Essential Component in Improving Patient Experience

5/26/2011
When: 5/26/2011
1:00 PM
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The Beryl Institute presents The Patient Experience Conference Encore Webinar Series. Our first webinar is based on the Institute's recent white paper - The Revenue Cycle: An Essential Component in Improving Patient Experience.


The revenue cycle is one area along the continuum of care that is often overlooked by healthcare organizations when designing patient experience improvement efforts. The revenue cycle encompasses the methodologies and techniques an institution uses to review patients’ financial situations, issue invoices and collect payments from Medicare and Medicaid, private insurance companies and other organizations and individuals. The revenue cycle is more extensive than simple bill collection – it involves many functions and staff within the hospital.

This webinar featuring Scott Morgan, CEO of Revenue Cycle Partners and John Vetsch, Revenue Cycle Director, Regional Health, considers the impact and outcomes resulting from the patient’s experience with a healthcare system’s revenue cycle. The ideas shared are not definite answers, but rather ideas to encourage the necessary discussions organizations interested in improving the patient experience must have as they prioritize budgets, determine areas of investment and make critical choices that affect the lives of the patients, families and communities.

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