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 Export to Your Calendar 4/3/2018
When: April 3, 2018
11:00 am ET
Where: United States

Online registration is available until: 4/3/2018
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Understanding, Equity, Inclusion and Cultural Differences: Enhancing the Patient Experience

Pamela Y. Abner, Vice President and Chief Administrative Officer-Office for Diversity & Inclusion, Mount Sinai Health System

April 3, 2018, 11:00 AM - 12:00 PM ET

The presentation will address: 1) Raising awareness of cultural factors and beliefs that impact cultural competence in terms of how we provide care to patients; 2) Focusing on the capacity to function effectively as individuals or an organization within the context of cultural beliefs and behaviors of diverse communities; 3) Identifying tools to enhance communication with patients; and 4) Practicing inclusivity to achieve equity.

Learning Objectives

  • Summarize how diversity, inclusion, equity and cultural effectiveness impact the patient experience.
  • Discuss how a person’s background may affect the way he or she provides and/or receives care.
  • Design questions about an individual’s cultural context that may result in better care, increased patient safety and higher satisfaction overall.

Learn More about Mount Sinai Health System:

The Mount Sinai Health System is an integrated health care system providing exceptional medical care to our local and global communities. Encompassing the Icahn School of Medicine at Mount Sinai and seven hospital campuses in the New York metropolitan area, as well as a large, regional ambulatory footprint, Mount Sinai is internationally acclaimed for its excellence in research, patient care, and education across a range of specialties.

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